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1.

Cover image for The call centre training handbook : a complete guide to learning & development in contact centres

The call centre training handbook : a complete guide to learning & development in contact centres

The call centre training handbook : a complete guide to learning & development in contact centres

by

Wilson, John P. (John Peter), 1955 August 11-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html

Format:

Books

Publication Date

2009

Available: Copies:

2.

Cover image for Organisational behaviour : global and Southern African perspectives

Organisational behaviour : global and Southern African perspectives

Organisational behaviour : global and Southern African perspectives

by

Robbins, Stephen P., 1943-

Format:

Electronic Resources

Publication Date

2009

Available: Copies:

3.

Brand leadership

by

Aaker, David A.

Format:

Books

Publication Date

2009 2000

Available: Copies:

4.

Cover image for Construction primer for Southern Africa

Construction primer for Southern Africa

Construction primer for Southern Africa

by

Wegelin, H. W. (Hans Willem), 1940-

Format:

Books

Publication Date

2009

Available: Copies:

5.

Cover image for Marty Neumeier's innovation workshop

Marty Neumeier's innovation workshop

Marty Neumeier's innovation workshop

by

Neumeier, Marty

Format:

Books

Publication Date

2009

Available: Copies:

6.

Cover image for The principles and practice of change

The principles and practice of change

The principles and practice of change

by

Price, Deborah.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-d.html

Format:

Books

Publication Date

2009

Available: Copies:

7.

Cover image for Key marketing metrics : the 50+ metrics every manager needs to know

Key marketing metrics : the 50+ metrics every manager needs to know

Key marketing metrics : the 50+ metrics every manager needs to know

by

Farris, Paul W.

Table of contents http://catdir.loc.gov/catdir/toc/fy0906/2009367202.html
Table of contents http://www.gbv.de/dms/zbw/58325909X.pdf

Format:

Books

Publication Date

2009

Available: Copies:

8.

Cover image for Objectified

by

Hustwit, Gary

Format:

Books

Publication Date

2009

Available: Copies:

9.

Cover image for Strategic management : concepts.

Strategic management : concepts.

Strategic management : concepts.

by

David, Fred R.

Format:

Books

Publication Date

2009

Available: Copies:

10.

Cover image for BrandDigital : simple ways top brands succeed in the digital world

BrandDigital : simple ways top brands succeed in the digital world

by

Adamson, Allen P.

Format:

Books

Publication Date

2009 2008

Available: Copies:

11.

Cover image for The road

by

McCarthy, Cormac, 1933-

Format:

Books

Publication Date

2009 2006

Available: Copies:

12.

Cover image for Revolutionary road

Revolutionary road

by

Hart, John N., Jr.

Connect to reviews of this title online.

Format:

Video disc

Publication Date

2009

Available: Copies:

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Maritz, C. J. (C. Janse)

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(4)

(4)

Moodley, Shalina.

(4)

Onstott, Scott, author.

(4)

Rudansky-Kloppers, Sharon.

(4)

Bosman, Linda, author.

(3)

Cant, M. C. (Michael Colin), 1957- editor.

(3)

(3)

Drury, Colin, author.

(3)

Du Plooy-Cilliers, F. (Franzél)

(3)

Erasmus, Barney.

(3)

Farrell, Joyce, author.

(3)

Kotler, Philip, author.

(3)

Kotze, Phillip.

(3)

(3)

Strydom, J. W. (Johan Wilhelm), 1952-

(3)

Venter, Peet, 1964-

(3)

Aaker, David A.

(2)

(2)

Affirnity Advertising and Publishing

(2)

(2)

Bezuidenhout, Stefan, editor.

(2)

(2)

Black, P. A. (Philip A.)

(2)

Black, P. A. (Philip A.). Public economics for South African students.

(2)

Bovée, Courtland L., author.

(2)

Brevis, Tersia, 1967-

(2)

Brown, Richard, 1971-

(2)

Calitz, Estian.

(2)

Chaffey, Dave, 1963- author.

(2)

Coetzee, S. A., author, editor.

(2)

Cronjé, Shani.

(2)

Davin, Reda J. (Reda Johanna), author.

(2)

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Derakhshani, Dariush, author.

(2)

Derakhshani, Randi, author.

(2)

Du Plessis, P. J. (Phillipus Jacobus), 1943-

(2)

Du Toit, G. S. (Gawie S.)

(2)

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Duncan, Tom (Thomas R.)

(2)

Ehlers, Tienie.

(2)

Erasmus, Barney, 1954-

(2)

Esterhuizen, S., 1961- author.

(2)

Freeman, Angela.

(2)

Gawe, Nqabomzi.

(2)

Geach, Walter D.

(2)

Govender, P., author.

(2)

Griffin, Ricky W., author.

(2)

Hathorn, Tobias.

(2)

Iszatt-White, Marian, author.

(2)

Jacobs, Monica.

(2)

Jordaan, C., author.

(2)

Joubert, Ina, author.

(2)

Kemp, Gerhard, 1973- editor.

(2)

Koen, M., author.

(2)

Kotler, Philip.

(2)

Kriel, Karelien.

(2)

Krog, Soezin, author.

(2)

Krüger, Deirdré, editor.

(2)

Landsberg, Emmerentia, editor.

(2)

Loubser, Anneli

(2)

Louw, M. (Marianne)

(2)

MGM Home Entertainment Inc.

(2)

Maree, Kobus, 1951-

(2)

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Maritz, Rachel.

(2)

Meier, Corinne, editor.

(2)

Mokoena, Sello P., author.

(2)

Naudé, Mariana, editor.

(2)

Ngambi, Hellicy Chakosamoto, editor.

(2)

Nicholas, Lionel J., editor.

(2)

Nieuwenhuizen, C. (Cecile)

(2)

(2)

Robbins, Stephen P., 1943-

(2)

(2)

Saunders, Christopher (Lecturer in business administration), author.

(2)

Siemon, Dianne.

(2)

(2)

Steenekamp, Tjaart J.

(2)

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(2)

Swart, Marietta author

(2)

Tassiopoulos, Dimitri.

(2)

Thill, John V., author.

(2)

Vakalisa, Ntombizolile C. G. (Ntombizolile Cynthia Gloria)

(2)

Valsamakis, Anthony C. (Anthony Constantine), 1951-

(2)

Van Aardt, Isa, editor.

(2)

Van Heerden, Neels, 1957-

(2)

Van Heerden, Neels, 1957- editor.

(2)

Van Niekerk, E. J., author, editor.

(2)

Van Vreden, M., 1981- author.

(2)

Vivian, Robert W.

(2)

(2)

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(2)

Wood, M. (Margot), author.

(2)

Wydeman, J. L., author.

(2)

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(1)

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(1)

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(1)

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(1)

(1)

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(1)

Adendorff, S. A. (Susanna Aletta), 1961- contributor.

(1)

Adirondack Pictures (Firm)

(1)

Advertising Media Association of South Africa.

(1)

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(1)

Aitken, Brook, director of photography.

(1)

Aldrich, Winifred.

(1)

(1)

Allen-Ile, C. O. K. (Charles O. K.)

(1)

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(1)

Alsemgeest, Liezel, author.

(1)

Ambrose, Gavin, author.

(1)

Anderson, David R. (David Ray), 1941-

(1)

Anderson, David R. (David Ray), 1941- Statistics for business and economics.

(1)

Andō, Tadao, 1941-

(1)

Angelopulo, G. C. (George Charles), 1956-

(1)

Angwin, Duncan, author.

(1)

(1)

Ansell, Gwen. Basic journalism. 2002.

(1)

Anton, Kelly Kordes, author.

(1)

Antonites, A. J., author.

(1)

(1)

Aregbeshola, Adewale.

(1)

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(1)

Armstrong, Gary (Gary M.)

(1)

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(1)

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(1)

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(1)

(1)

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(1)

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(1)

(1)

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(1)

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(1)

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(1)

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(1)

Balkin, David B., 1948- author.

(1)

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(1)

(1)

Barker, Melissa S., author.

(1)

Barker, Rachel, 1958-

(1)

(1)

Barlow, David H.

(1)

(1)

Barnett, Gavin.

(1)

(1)

Barringer, Bruce R., author.

(1)

Barry, Pete (Pete S.)

(1)

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(1)

Bates, Kathy, 1948-

(1)

(1)

Bawa, U., editor.

(1)

Bay-Williams, Jennifer M., author.

(1)

Beaird, Jason, author.

(1)

(1)

Becerra-Fernandez, Irma, 1960- author.

(1)

Beck, Richard (Accountant)

(1)

(1)

Belch, George E. (George Edward), 1951-

(1)

Belch, Michael A.

(1)

Bell, Emma, author.

(1)

Bellengère, Adrian.

(1)

(1)

(1)

Bendeman, Hanneli.

(1)

(1)

Bennett, J. A. (J. Alf)

(1)

Berke, Beverly. Fashion production terms.

(1)

Berkel, Christian, 1957-

(1)

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(1)

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(1)

Bernard, Rowena.

(1)

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(1)

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(1)

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(1)

Bester, Marie, author.

(1)

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Bevlin, Marjorie Elliott.

(1)

Beyen, Marc, 1963-

(1)

Bezuidenhout, Rose-Marié.

(1)

Bezuidenhout, W., author.

(1)

Bezuidenhout, Wilma.

(1)

Bickle, Marianne C.

(1)

Biggs, John B. 1934-

(1)

Binchy, Maeve, 1940-2012.

(1)

Binggeli, Corky, author.

(1)

Birkbeck, Paul, 1939-

(1)

Bishop, Charles.

(1)

(1)

(1)

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(1)

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(1)

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(1)

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(36)

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(16)

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(11)

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(9)

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(9)

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(9)

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(9)

(9)

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(9)

(8)

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(8)

(8)

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(7)

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(7)

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(7)

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(7)

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(7)

(7)

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(7)

(7)

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(6)

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(6)

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(6)

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(6)

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(6)

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(6)

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(5)

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(5)

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(5)

(5)

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(5)

(5)

Management information systems.

(5)

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(5)

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(5)

(4)

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(4)

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(4)

(4)

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(4)

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(4)

Decision making.

(4)

(4)

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(4)

Macroeconomics.

(4)

Management -- South Africa.

(4)

Marketing -- South Africa -- Management.

(4)

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(4)

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(4)

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(4)

(4)

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(4)

(3)

Adobe Photoshop.

(3)

Advertising copy.

(3)

Advertising media planning.

(3)

Clothing trade.

(3)

Commercial law.

(3)

(3)

Computer animation.

(3)

Contracts -- South Africa.

(3)

Cost accounting.

(3)

Creative ability.

(3)

Criminal justice, Administration of -- South Africa.

(3)

Criminal law -- South Africa.

(3)

Domestic relations -- South Africa.

(3)

Economics -- Textbooks.

(3)

Education and state -- South Africa.

(3)

Educational law and legislation -- South Africa.

(3)

Employees -- Training of -- South Africa.

(3)

Feature films -- United States.

(3)

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(3)

Graphic design (Typography)

(3)

(3)

Image processing -- Digital techniques.

(3)

Industrial management -- South Africa.

(3)

Information technology.

(3)

Internet advertising.

(3)

Labor laws and legislation -- South Africa.

(3)

Law -- Study and teaching -- South Africa.

(3)

(3)

Literacy -- Study and teaching.

(3)

Macroeconomics -- Textbooks.

(3)

Management -- Research -- Methodology.

(3)

Managerial accounting -- Problems, exercises, etc.

(3)

Managerial economics.

(3)

Mathematics -- Study and teaching (Primary)

(3)

Microeconomics.

(3)

Motivation research (Marketing)

(3)

New business enterprises -- Management.

(3)

New business enterprises.

(3)

Occupational training -- South Africa.

(3)

Organizational effectiveness.

(3)

Performance -- Management.

(3)

Photography -- Digital techniques.

(3)

Public relations -- South Africa.

(3)

Sales promotion.

(3)

School management and organization.

(3)

(3)

Strategic planning -- Case studies.

(3)

Strategic planning -- South Africa -- Case studies.

(3)

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(3)

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(2)

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(2)

Active learning -- South Africa.

(2)

Adobe Illustrator (Computer file)

(2)

Advertising -- South Africa.

(2)

Advertising campaigns.

(2)

Africa -- Economic conditions.

(2)

Afrikaans language -- Dictionaries -- English.

(2)

Architectural design -- Data processing.

(2)

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(2)

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(2)

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(2)

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(2)

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(2)

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(2)

Child development -- South Africa.

(2)

Child development.

(2)

Classroom management -- Law and legislation -- South Africa.

(2)

Classroom management.

(2)

College teaching.

(2)

Commercial art.

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Commercial statistics.

(2)

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(2)

Communication, International.

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Computer programming.

(2)

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(2)

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(2)

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(2)

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(2)

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(2)

Effective teaching.

(2)

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Employees -- Training of.

(2)

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(2)

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(2)

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(2)

(2)

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(2)

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(2)

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(2)

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Law -- South Africa -- Popular works.

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(2)

(2)

Marketing -- Management.

(2)

Marketing -- South Africa.

(2)

Mass media and business -- South Africa.

(2)

Mass media and culture.

(2)

(2)

(2)

Microsoft Visual studio.

(2)

Mobile commerce.

(2)

Music videos -- Production and direction.

(2)

(2)

Nonfiction films.

(2)

Occupational training.

(2)

Office practice -- Handbooks, manuals, etc.

(2)

Online social networks.

(2)

Oral communication.

(2)

Organizational behavior -- South Africa.

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