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38. 
Cover image for Small giants : companies that choose to be great instead of big
Small giants : companies that choose to be great instead of big
Small giants : companies that choose to be great instead of big
by 
Burlingham, Bo.
Format: 
Books
Publication Date 
2007 2005
Excerpt: 
anomaly in today's environment. This book is about the unconventional people who run these purpose
Available: Copies:
39. 
Cover image for Magnetic selling : develop the charm and charisma that attract customers and maximize sales
Magnetic selling : develop the charm and charisma that attract customers and maximize sales
Magnetic selling : develop the charm and charisma that attract customers and maximize sales
by 
Bly, Robert W.
Format: 
Books
Publication Date 
2006
Excerpt: 
and really listening to the answers -- Secrets of successful cold calling -- How to develop a magnetic
Available: Copies:
40. 
Cover image for Improving service quality in the global economy : achieving high performance in public and private sectors
Improving service quality in the global economy : achieving high performance in public and private sectors
Improving service quality in the global economy : achieving high performance in public and private sectors
by 
Milakovich, Michael E.
Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
. People power : total quality human resources, participation, training, and empowerment -- 5. Monitoring
Available: Copies:
41. 
Cover image for Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them
Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them
Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them
by 
Krivis, Jeffrey, 1956-
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005021192-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005021192.html
Format: 
Books
Publication Date 
2006
Excerpt: 
- families, organizations, corporations - and shows how mediated negotiations help them to reach a successful
Available: Copies:
42. 
Cover image for Performance management : measure and improve the effectiveness of your employees.
Performance management : measure and improve the effectiveness of your employees.
Performance management : measure and improve the effectiveness of your employees.
by 
Luecke, Richard.
Format: 
Books
Publication Date 
2006
Excerpt: 
to make the most of people resources, your career and success will be limited. If you're an executive
Available: Copies:
43. 
Cover image for Fundamentals of selling : customers for life through service
Fundamentals of selling : customers for life through service
Fundamentals of selling : customers for life through service
by 
Futrell, Charles.
Format: 
Books
Publication Date 
2006
Excerpt: 
: Preparation for relationship selling -- The psychology of selling : why people buy -- Communication for
Available: Copies:
44. 
Cover image for Small business management and entrepreneurship
Small business management and entrepreneurship
Small business management and entrepreneurship
by 
Stokes, David (David R.)
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Business planning -- Successful small business strategies -- Start-ups and franchises -- Buying an existing
Available: Copies:
45. 
Cover image for Preparing youth for the crossing from adolescence to early adulthood
Preparing youth for the crossing from adolescence to early adulthood
Preparing youth for the crossing from adolescence to early adulthood
by 
Piha, Sam.
http://www3.interscience.wiley.com/journal/113490754/issue
Format: 
Books
Publication Date 
2006
Excerpt: 
-school initiatives: lessons learned / Young people and social action: youth participation in the United Kingdom and
Available: Copies:
46. 
Cover image for Managing health services
Managing health services
Managing health services
by 
Goodwin, Nick.
Format: 
Books
Publication Date 
2006
Excerpt: 
people: Human resource management and development ; Human resources planning: forecasting demand and
Available: Copies:
47. 
Cover image for Creative strategy in advertising
Creative strategy in advertising
Creative strategy in advertising
by 
Jewler, A. Jerome.
Format: 
Books
Publication Date 
2005
Excerpt: 
people and an awareness of their needs, the text moves through the creative process step by step.
Available: Copies:
48. 
Cover image for Marketing across cultures
Marketing across cultures
Marketing across cultures
by 
Usunier, Jean-Claude.
Format: 
Books
Publication Date 
2005
Excerpt: 
"Marketing Across Cultures, fourth edition, uses a successful two-stage cultural approach to
Available: Copies:
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Gladwell, Malcolm, 1963-
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