by 
 Sims, Michael.
 Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003025316.html
Publisher description http://www.loc.gov/catdir/description/wiley041/2003025316.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003025316.html
Publisher description http://www.loc.gov/catdir/description/wiley041/2003025316.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003025316.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
Service industries -- Marketing.
by 
 Drew, John, 1970-
 Table of contents http://www.loc.gov/catdir/toc/hol051/2004041589.html
Publisher description http://www.loc.gov/catdir/description/hol053/2004041589.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2004041589.html
Publisher description http://www.loc.gov/catdir/description/hol053/2004041589.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2004041589.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
 industries. Although operations improvement projects often achieve initial success, few succeed in
by 
 Taylor, Peter J.
Format: 
Books
Publication Date 
 2003
Excerpt: 
Service industries.
by 
 Palmer, Adrian, 1955-
Format: 
Books
Publication Date 
 2001
Excerpt: 
Service industries -- Marketing.
by 
 Hsu, Cheng, 1951-
Format: 
Books
Publication Date 
 2000
Excerpt: 
. Customer Service for Samsung Heavy Industries -- 9. A Few More Thoughts.
by 
 Branston, Gill.
Format: 
Books
Publication Date 
 1999
Excerpt: 
. Globalisation -- 21. Case study: Making and enjoying global music -- 22. Industries -- 23. Case study: Who owns
by 
 McColl, Rod, 1957-
Format: 
Books
Publication Date 
 1998
Excerpt: 
Service industries -- Marketing.
by 
 Kurtz, David L., 1941-
Format: 
Books
Publication Date 
 1998
Excerpt: 
Service industries -- Marketing.
by 
 Salvendy, Gavriel, 1938-
 Table of contents http://www.loc.gov/catdir/toc/wiley022/96051093.html
Publisher description http://www.loc.gov/catdir/description/wiley0310/96051093.html
Publisher description http://www.loc.gov/catdir/description/wiley0310/96051093.html
Format: 
Books
Publication Date 
 1997
Excerpt: 
 resource professionals and managers in manufacturing and service industries, and for educational
by 
 McDonald, Malcolm.
Format: 
Books
Publication Date 
 1996
Excerpt: 
Service industries -- Marketing.
by 
 Brophy, Peter, 1950-
Format: 
Books
Publication Date 
 1996
Excerpt: 
Information services -- Great Britain -- Administration.
by 
 Sletten, Eric, 1954-
Format: 
Books
Publication Date 
 1994
Excerpt: 
Service industries Foreign trade





