users, planning and making wireframes, making your designs feel engaging and persuasive, measuring how

newspaper hoaxes -- 12. Ethics: General guidelines -- Grey areas -- 13. Writing for newspapers: Planning

Pt. II. Planning, performing, and controlling a project. 4. Defining Scope, Quality, Responsibility

Business analysis key concepts -- Business analysis planning and monitoring -- Elicitation and

strategy, planning and competition -- Use information to drive marketing -- Manage marketing information

Organizational Value and the Business Case -- Project Planning: The Project Infrastructure -- Project Planning

-- Administrative and managerial functions of municipalities: policy making and planning -- Financial administration

responsibility and corporate governance -- Workforce diversity -- pt. III. Planning. Principles of planning

-- Planning, organising and constructing messages for organisations -- Corporate image and corporate identity

Contents note continued: B. Planning how to conduct the study -- Step II Conceptualising a research

approaches -- Part Two: Main steps in research -- 4. Getting started: Planning a research project and getting

-to-business (B2B) marketing -- Stakeholders in Relationship Marketing -- The management of CRM -- Planning a CRM