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37. 
Cover image for Health systems, health, wealth and societal well-being : assessing the case for investing in health systems
by 
McKee, Martin.
Format: 
Books
Publication Date 
2012
Excerpt: 
and satisfaction -- 9. Assessing health reform trends in Europe -- 10. Performance measurement for
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38. 
Cover image for Product innovation toolbox : a field guide to consumer understanding and research
by 
Beckley, Jacqueline H.
Format: 
Books
Publication Date 
2012
Excerpt: 
/ Dulce Paredes -- 7.1.1.Understanding the fundamental of consumer satisfaction - Kano satisfaction survey
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39. 
Cover image for Website optimization : an hour a day
by 
Page, Rich.
Format: 
Books
Publication Date 
2012
Excerpt: 
Insights from Visitor Satisfaction and Feedback Tools -- Monday: Learn the Importance of the Voice of Your
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40. 
Cover image for Online consumer behavior : theory and research in social media, advertising, and e-tail
by 
Close, Angeline, editor.
Format: 
Books
Publication Date 
2012
Excerpt: 
Attractiveness Affect Purchase Outcomes? / Iryna Pentina -- 3.Overcoming Human Limits Through the Satisfaction of
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41. 
Cover image for Handbook of college and university teaching : a global perspective
by 
Groccia, James E.
Format: 
Books
Publication Date 
2012
Excerpt: 
enhance student learning, faculty satisfaction, and institutional success / Virginia J. Anderson -- Using
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42. 
Cover image for A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2011
Excerpt: 
Achieving high customer satisfaction -- Developing strong listening and communication skills
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43. 
Cover image for Organizational behavior
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2011
Excerpt: 
What is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction
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44. 
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer satisfaction.
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45. 
Cover image for Communication research measures II : a sourcebook
by 
Rubin, Rebecca B., editor.
Format: 
Books
Publication Date 
2011
Excerpt: 
-assessment Manikin -- Self-contrual scale -- Sexual harassment proclivity index Small group relational satisfaction
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46. 
Cover image for 101 management models : English edition
by 
Mulders, Marijn.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- 31.Customer Pyramid, Curry -- 32.Customer Relationship Management -- 33.Customer Satisfaction -- 34
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47. 
Cover image for Social networks and natural resource management : uncovering the social fabric of environmental governance
by 
Bodin, Örjan, 1969-
Format: 
Books
Publication Date 
2011
Excerpt: 
public satisfaction and agrarian communication networks. Numerous case studies link SNA concepts to the
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48. 
Cover image for Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer satisfaction.
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