by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Customer loyalty.
by
Furnham, Adrian.
Format:
Books
Publication Date
2011
Excerpt:
Threat -- Bringing Them In -- Weeding Out -- Security At Work, -- Developing Loyalty And Commitment
by
Cakim, Idil Miriam, 1974-
Format:
Books
Publication Date
2010
Excerpt:
? -- How many members to recruit? -- How to engage? -- What does engagement yield -- Customer loyalty and
by
Aaker, Jennifer Lynn.
Format:
Books
Publication Date
2010
Excerpt:
customer loyalty. Leverage the power of design thinking and psychological research with practical
by
Boshoff, Christo.
Format:
Books
Publication Date
2009
Excerpt:
communications -- Managing demand and capacity -- Building customer relationship and loyalty -- Service recovery.
by
Lovelock, Christopher H.
Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2007
Excerpt:
Loyalty -- Achieving Service Recovery and Obtaining Customer Feedback -- Improving Service Quality and
by
Glanz, Barbara A.
Format:
Books
Publication Date
2007
Excerpt:
Customer loyalty.
by
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format:
Books
Publication Date
2006
Excerpt:
loyalty -- Do you know how much your customers are really worth to you? / Uta Werner -- Questions about
by
Reidenbach, R. Eric.
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011610.html
Format:
Books
Publication Date
2006
Excerpt:
analysis : a process overview -- Becoming lean -- Vsa in action -- Managing channel loyalty : a necessary
by
Hughes, Arthur Middleton.
Table of contents http://www.loc.gov/catdir/toc/ecip059/2005006389.html
Format:
Books
Publication Date
2006 2005
Excerpt:
, frequency, monetary analysis -- 6. Communicating with customers -- 7. Customer retention and loyalty -- 8
by
Cant, M. C. (Michael Colin), 1957-
Format:
Books
Publication Date
2006
Excerpt:
buying behaviour -- Consumer loyalty -- Building relationships with customers -- E-commerce and its value
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
, & Loyalty -- Chapter 6 -- Analyzing Consumer Markets -- Chapter 7 -- Analyzing Business Markets -- Chapter 8
Limit Search Results
Narrowed by: