: process and tools -- 6. Power and empowerment -- 7. Communication skills -- 8. Goal-setting, coaching, and

Advanced business communication / Penrose, John M.

hospitality and tourism marketing. -- 3. The role of marketing in strategic planning. -- 4. The marketing

Promotional strategy : marketing communications in practice / Koekemoer, Ludi.

planning. Organisation: who does what? Effective leadership in the classroom. Controlling classroom events

Effective communication campaigns / Rensburg, Ronel S.

-premises laundry -- Housekeeping chemicals and hazard communication responsibilities -- Guestroom cleaning

-- administrative support function -- basics of communication -- Written communication -- Electronic

-- administrative support function -- basics of communication -- Written communication -- Electronic