/ Anticipating Competitive and Cooperative Dynamics -- Building and Sustaining Success /

diversified companies -- Evaluating the strategies of diversified companies -- Building resource strengths and

philosophy to action. Step one: building a guiding coalition. Step two: imagining the future. Step three

Companies. 9. Implementing Strategy: Building Resource Capabilities and Structuring the Organization. 10

competitive strategies / Building global competence / Do you need an IT strategy? / Managing by wire: using IT

pathfinder's tale -- The Smith & Hawken story : the process of scenario-building -- The scenario-building

process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard