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1.

Cover image for Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by

Michelli, Joseph A., 1960-

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

2.

Brand resilience : managing risk and recovery in a high-speed world

by

Copulsky, Jonathan R.

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

3.

Cover image for Effectual entrepreneurship

Effectual entrepreneurship

by

Read, Stuart.

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

4.

Cover image for Increase your influence at work

Increase your influence at work

by

McIntosh, Perry.

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

5.

Cover image for What employers want : the work skills handbook

What employers want : the work skills handbook

What employers want : the work skills handbook

by

Holmes, Karen, 1955-

Format:

Books

Publication Date

2011

Excerpt:

develop transferable skills such as communication and problem solving to make students more employable and

Available: Copies:

6.

Cover image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

7.

Cover image for The innovation secrets of Steve Jobs : insanely different : principles for breakthrough success

The innovation secrets of Steve Jobs : insanely different : principles for breakthrough success

The innovation secrets of Steve Jobs : insanely different : principles for breakthrough success

by

Gallo, Carmine.

Format:

Books

Publication Date

2011

Excerpt:

1:OS-STUDENT

Available: Copies:

8.

Cover image for How to save a failing project : chaos to control

How to save a failing project : chaos to control

How to save a failing project : chaos to control

by

Young, Ralph Rowland.

Format:

Books

Publication Date

2010

Excerpt:

1:OS-STUDENT

Available: Copies:

9.

Cover image for Social media strategies for professionals and their firms : the guide to establishing credibility and accelerating relationships

Social media strategies for professionals and their firms : the guide to establishing credibility and accelerating relationships

Social media strategies for professionals and their firms : the guide to establishing credibility and accelerating relationships

by

Golden, Michelle.

Format:

Books

Publication Date

2010

Excerpt:

1:OS-STUDENT

Available: Copies:

10.

Cover image for There's always a way : how to develop a positive mindset and succeed in business and life

There's always a way : how to develop a positive mindset and succeed in business and life

There's always a way : how to develop a positive mindset and succeed in business and life

by

Little, Tony, 1956-

Format:

Books

Publication Date

2010

Excerpt:

1:OS-STUDENT

Available: Copies:

11.

Cover image for Say it like Obama and win!

Say it like Obama and win!

Say it like Obama and win!

by

Leanne, Shelly.

Format:

Books

Publication Date

2010

Excerpt:

1:OS-STUDENT

Available: Copies:

12.

Cover image for Mind maps for business : revolutionise your business thinking and practice

Mind maps for business : revolutionise your business thinking and practice

by

Buzan, Tony.

Format:

Books

Publication Date

2010

Excerpt:

1:OS-STUDENT

Available: Copies:

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(3)

Bossidy, Larry.

(2)

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(2)

(2)

Christensen, Clayton M.

(2)

Copulsky, Jonathan R.

(2)

Gerber, Michael E.

(2)

Hisrich, Robert D.

(2)

Kaputa, Catherine, 1948-

(2)

Kay, J. A. (John Anderson), 1948-

(2)

Peters, Michael P.

(2)

Raynor, Michael E.

(2)

Welch, Jack, 1935-

(2)

(2)

?What If! (Organization)

(1)

Adair, John Eric, 1934-

(1)

Ahlstrand, Bruce W.

(1)

(1)

Aitchison, Jim.

(1)

Allen, Melanie.

(1)

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(1)

American Society for Training and Development.

(1)

Arruda, William, 1961-

(1)

Arruda, William, 1961- author.

(1)

(1)

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(1)

Baldock, Robert, 1955-

(1)

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Brown, Laura, 1959-

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(1)

(1)

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(1)

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(1)

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(1)

Butler, John, 1954-

(1)

Carlson, Richard, 1961-2006.

(1)

Carlson, Richard, 1961-2006. Don't sweat the small stuff about money.

(1)

Carlson, Richard, 1961-2006. Don't sweat the small stuff at work.

(1)

Carlson, Richard, 1961-2006. Don't sweat the small stuff- and it's all small stuff.

(1)

Carroll, David L.

(1)

Cellan-Jones, Rory.

(1)

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(1)

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(1)

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(1)

(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

Dell, Michael (Michael S.), 1965-

(1)

Dilenschneider, Robert L.

(1)

Dinwoodie, David L.

(1)

Dixson, Kirsten, 1968-

(1)

Drennan, David.

(1)

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(1)

(1)

(1)

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(1)

Fox, Jeffrey J., 1945-

(1)

Fredman, Catherine.

(1)

Gallo, Carmine.

(1)

(1)

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(1)

Golden, Michelle.

(1)

Goossen, Richard J.. Auteur.

(1)

(1)

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(1)

Greenwald, Rick.

(1)

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(1)

(1)

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(1)

(1)

Hammer, Michael, 1948-2008.

(1)

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(1)

Harrison, James, 1954-

(1)

Harvard Business School.

(1)

Hill, Napoleon, 1883-1970.

(1)

Hodge, Richard.

(1)

Holiday, Ryan, author.

(1)

Holmes, Karen, 1955-

(1)

(1)

Huffington, Arianna Stassinopoulos, 1950-

(1)

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(1)

Huling, Jim, author.

(1)

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(1)

Jacobs, Tamara.

(1)

James, Oliver, 1953-

(1)

Johnson, Spencer.

(1)

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(1)

(1)

Kanter, Rosabeth Moss.

(1)

(1)

Kelsey, Robert, 1964-

(1)

Kern, Isabelle.

(1)

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(1)

Khoo, Adam, 1974-

(1)

(1)

(1)

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(1)

Kodama, Mitsuru.

(1)

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(1)

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(1)

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(1)

(1)

Leanne, Shelly.

(1)

Leanne, Shelly. Say it like Obama.

(1)

Lewis, Mike, 1975-

(1)

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(1)

Little, Tony, 1956-

(1)

Luecke, Richard.

(1)

(1)

Lyles, Richard I.

(1)

(1)

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(1)

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(1)

Manning, Anthony D., author.

(1)

Mansfield, Richard, 1944-

(1)

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(1)

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(1)

McIntosh, Perry.

(1)

Merrick, David, 1947-

(1)

Michelli, Joseph A., 1960-

(1)

(1)

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(1)

Mintzberg, Henry.

(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

Russell, Nan S.

(1)

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(1)

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Sanders, Ian, 1968-

(1)

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(1)

Saunders, Rebecca.

(1)

Schachter, Lou.

(1)

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Shaw, Robert, 1950-

(1)

Shumway, Priscilla.

(1)

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(1)

Sivanandhan, D. (Dhanushyakodi), 1951- joint author.

(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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Prescribed Books

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Library

RC Bloemfontein

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

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On-Shelf Lecturer

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Reference Material

Standard shelving location

Store Room/Cupboard

Publication Date

Subject

(16)

Entrepreneurship.

(15)

(11)

Organizational effectiveness.

(11)

Career development.

(10)

Business planning.

(9)

(9)

Branding (Marketing)

(8)

New business enterprises.

(8)

Creative ability in business.

(7)

Executive ability.

(7)

Strategic planning.

(7)

Industrial management.

(6)

Brand name products.

(5)

Self-actualization (Psychology)

(5)

Business networks.

(4)

Customer relations.

(4)

Customer services.

(4)

Organizational change.

(4)

(4)

Achievement motivation.

(3)

Change (Psychology)

(3)

(3)

Influence (Psychology)

(3)

Job satisfaction.

(3)

(3)

New business enterprises -- Management.

(3)

Personnel management.

(3)

Professions -- Marketing.

(3)

Psychology, Industrial.

(3)

Small business -- Management.

(3)

(3)

Success in business -- South Africa.

(3)

Thought and thinking.

(3)

Time management.

(3)

Work -- Psychological aspects.

(3)

Work-life balance.

(3)

Assertiveness (Psychology)

(2)

Brand name products -- Management.

(2)

Branding (Marketing) -- South Africa.

(2)

Business enterprises -- Finance.

(2)

Business intelligence.

(2)

Business presentations.

(2)

(2)

Corporate culture.

(2)

Corporate governance.

(2)

Corporations -- Finance.

(2)

Creative thinking.

(2)

Decision making.

(2)

Développement d'aptitudes.

(2)

Electronic commerce.

(2)

Executives -- Training of.

(2)

Internet marketing.

(2)

Interpersonal relations.

(2)

(2)

Ondernemerschap.

(2)

Project management.

(2)

Quality of work life.

(2)

Social responsibility of business.

(2)

Success -- Psychological aspects.

(2)

Vocational guidance.

(2)

(1)

Adaptation (Biology)

(1)

Administración de personal.

(1)

Alliances stratégiques (affaires)

(1)

(1)

(1)

Aufsatzsammlung.

(1)

(1)

(1)

Bezos, Jeffrey.

(1)

(1)

(1)

Brand name products -- Marketing.

(1)

Brand name products -- South Africa -- Management.

(1)

Brand name products -- South Africa.

(1)

Business -- Religious aspects -- Christianity.

(1)

Business Corporate planning

(1)

Business communication.

(1)

Business enterprises -- Marketing.

(1)

Business enterprises.

(1)

Business ethics.

(1)

Business forecasting.

(1)

Business logistics.

(1)

Business people.

(1)

(1)

Businesspeople -- Attitudes.

(1)

Businesspeople -- Conduct of life.

(1)

Businesspeople.

(1)

Cambio organizacional.

(1)

Chief executive officers -- United States -- Interviews.

(1)

Commerce électronique.

(1)

Communication in management -- Psychological aspects.

(1)

Conduct of life.

(1)

Consumer satisfaction.

(1)

(1)

Control (Psychology)

(1)

Corporate profits.

(1)

Corporate success

(1)

Corporations -- Growth.

(1)

(1)

Customer relations -- Management.

(1)

Customer services -- Management.

(1)

Discrimination in employment.

(1)

Développement personnel.

(1)

(1)

Electronic books.

(1)

Electronic commerce -- United States -- History -- 20th century.

(1)

Emotional intelligence tests.

(1)

Emotional intelligence.

(1)

(1)

Employee ownership.

(1)

Employee selection.

(1)

Employees -- Rating of.

(1)

Employees -- Recruiting.

(1)

Empresas de negocios.

(1)

(1)

Entrepreneurship -- Case studies.

(1)

Entrepreneurship -- Handbooks, manuals, etc.

(1)

Entrepreneurship -- South Africa.

(1)

(1)

Executives -- Biography -- United States.

(1)

Executives -- Psychology.

(1)

(1)

FACbuseco ; Business & economics ; Management

(1)

Finance, Personal.

(1)

(1)

(1)

Franchises (Retail trade)

(1)

Franchises (Retail trade) -- South Africa.

(1)

Företagsledare.

(1)

(1)

Führungsaufgabe

(1)

Gestion du personnel.

(1)

(1)

Goal (Psychology)

(1)

Goal setting in personnel management.

(1)

(1)

(1)

(1)

(1)

(1)

Information society.

(1)

Information technology.

(1)

(1)

(1)

Intellectual capital.

(1)

International business enterprises -- Management -- Case studies.

(1)

Internet -- Aspectos económicos.

(1)

Internet -- Economic aspects.

(1)

Internet marketing -- Social aspects.

(1)

Interpersonal communication.

(1)

(1)

(1)

Jobs, Steven, 1955-

(1)

Knowledge management.

(1)

(1)

(1)

(1)

Leadership in women -- Case studies.

(1)

Left and right (Psychology)

(1)

Lion -- Behavior.

(1)

Lion -- Pictorial works.

(1)

Management -- Employee participation.

(1)

Management -- Humor.

(1)

Management -- Moral and ethical aspects.

(1)

Management -- Psychological aspects.

(1)

Management -- Social aspects.

(1)

Management skills & techniques.

(1)

Marketing -- Australia.

(1)

Marketing -- Psychological aspects.

(1)

Marketing -- Social aspects.

(1)

Mass media -- Biography.

(1)

McDonald's Corporation.

(1)

(1)

(1)

Middle managers.

(1)

Multilevel marketing.

(1)

Murdoch, Rupert, 1931-

(1)

Mémorisation des données.

(1)

(1)

(1)

Neurolinguistic programming.

(1)

New business enterprises -- Great Britain -- Management.

(1)

New business enterprises -- South Africa -- Management.

(1)

(1)

Nieuwe ondernemingen.

(1)

Obama, Barack -- Oratory.

(1)

Office politics.

(1)

Organisational learning.

(1)

Organizational behavior.

(1)

Part-time self-employment.

(1)

Peace of mind -- Religious aspects -- Christianity.

(1)

(1)

Persuasion (Psychology)

(1)

Planification stratégique.

(1)

Procter & Gamble Company.

(1)

Product management.

(1)

(1)

(1)

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