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37. 
Cover image for Guerrilla marketing in 30 days : a 30 day tactical plan to maximize profits and increase customers
by 
Levinson, Jay Conrad.
Format: 
Books
Publication Date 
2005
Excerpt: 
. Telephone selling and marketing -- Day 16. Printed collateral, brochures, and sales sheets -- Day 17. Direct
Available: Copies:
by 
Freeman, Roger L.
Format: 
Books
Publication Date 
2004
Excerpt: 
Telephone systems -- Design and construction.
Available: Copies:
39. 
Cover image for Communication skills for effective management
by 
Hargie, Owen.
Format: 
Books
Publication Date 
2004
Excerpt: 
must be able to sell -- 9. Calling all organisations: the business of the telephone -- 10. Writing
Available: Copies:
40. 
Cover image for VoiceXML : introduction to developing speech applications
by 
Larson, James A.
Format: 
Books
Publication Date 
2003
Excerpt: 
Ch. 1. Why Develop Speech Applications for the Telephone? -- Ch. 2. How Speech Applications Work
Available: Copies:
41. 
Cover image for Practical aspects of interview and interrogation
by 
Zulawski, David E.
Format: 
Books
Publication Date 
2002
Excerpt: 
Interview -- Pt. 8. Frequently Asked Questions -- 16. Frequently Asked Questions -- 17. Telephone
Available: Copies:
by 
Kumar, Vineet, 1958-
Format: 
Books
Publication Date 
2001
Excerpt: 
IP telephony with H.323 : architectures for unified networks and integrated services / Kumar
Available: Copies:
by 
Taylor, Derek, 1932 August 5-
Format: 
Books
Publication Date 
2001
Excerpt: 
-to-face selling -- 5. Telephone selling -- 6. The shape of things that came: the technology -- 7. Banqueting sales
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44. 
Cover image for Racializing class, classifying race : labour and difference in Britain, the USA, and Africa
by 
Alexander, Peter.
Format: 
Books
Publication Date 
2000
Excerpt: 
, imperialism and industrializaton in the making of Arizona, 1840-1905 / 'Lady' telephone operator : gendering
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45. 
Cover image for Monitoring, measuring, and managing customer service
by 
Goodman, Gary S.
Format: 
Books
Publication Date 
2000
Excerpt: 
service routine, in person and over the telephone."--BOOK JACKET.
Available: Copies:
46. 
Cover image for Handbook of applied social research methods
by 
Rog, Debra J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Interviewing in Telephone Surveys / Paul J. Lavrakas. 16. Ethnography / David M. Fetterman. 17. Focus Group
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47. 
Cover image for Private speech : from social interaction to self-regulation
by 
Diaz, Rafael M.
Format: 
Books
Publication Date 
1992
Excerpt: 
-- Egocentrism in children's telephone conversations / Amye Richelle Warren and Carol Satterfield Tate
Available: Copies:
by 
Rif`at, Alīfah.
Format: 
Books
Publication Date 
1987 1985 1983
Excerpt: 
Distant view of a minaret -- Bahiyya's eyes -- Telephone call -- Thursday lunch -- An incident in
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