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1. 
Cover image for Managing service operations : design and implementation
by 
Hollins, Bill.
Format: 
Books
Publication Date 
2006
Excerpt: 
measurement -- Thinking about and managing for 'the future' -- 'Trenbrover football club'.
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by 
Moloi, K. C. (Kholeka Constance)
Format: 
Books
Publication Date 
2005
Excerpt: 
vision -- Team learning -- Systems thinking -- Dialogue, reflection and inquiry -- Collaborative cultures
Available: Copies:
3. 
Cover image for The origin of brands : discover the natural laws of product innovation and business survival
by 
Ries, Al.
Format: 
Books
Publication Date 
2004
Excerpt: 
. divergence -- The curse of the clock radio -- Swiss Army knife thinking -- Bad ideas never die -- The great
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4. 
Cover image for Why are you creative?
by 
Vaske, Hermann.
Format: 
Books
Publication Date 
2002
Excerpt: 
Creative thinking.
Available: Copies:
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