-- Organisational buying behaviour -- Consumer loyalty -- Building relationships with customers -- The online world

loyalty and profits. But is it true that firms that engage in social action will be rewarded with a good

Customer loyalty.

implementing effective recovery strategies -- 14. Strategies for facilitating customer loyalty & retention

, and draw customers / Cakim, Idil Miriam, 1974-

customer loyalty. Leverage the power of design thinking and psychological research with practical

customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets

Customer services -- South Africa -- Marketing.

Customer services -- Marketing.

Care packages for your customers : an idea a week to enhance customer service / Glanz, Barbara A.

Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction

analysis : a process overview -- Becoming lean -- Vsa in action -- Managing channel loyalty : a necessary