Search Results for Customer services.

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174 Results Found

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37.

Essentials of marketing management

Lancaster, Geoffrey, 1938-

Format:

Books

Publication Date

2011

Excerpt:

strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not

Available: Copies:

38.

Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.

Available: Copies:

39.

Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Delahaye Paine, Katie, 1952-

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Research.

Available: Copies:

40.

Defusing the angry patron : a how-to-do-it manual for librarians

Rubin, Rhea Joyce.

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- United States.

Available: Copies:

41.

Services marketing : people, technology, strategy

Lovelock, Christopher H.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Marketing.

Available: Copies:

42.

Services marketing.

Bateson, John E. G.

Format:

Books

Publication Date

2011

Excerpt:

Services marketing. Bateson, John E. G.

Available: Copies:

43.

Customer service management : a holistic approach

Engelbrecht, Eugene.

Format:

Books

Publication Date

2011

Excerpt:

Customer service management : a holistic approach / Engelbrecht, Eugene.

Available: Copies:

44.

Introduction to marketing

McDaniel, Carl, Jr., 1941-

Format:

Books

Publication Date

2011

Excerpt:

concepts -- Developing and managing products -- Services and nonprofit organization marketing -- Marketing

Available: Copies:

45.

A guide to service desk concepts

Knapp, Donna.

Format:

Books

Publication Date

2010

Excerpt:

Computer industry -- Customer services -- Management.

Available: Copies:

46.

Hospitality and travel marketing

Morrison, Alastair M.

Format:

Books

Publication Date

2010

Excerpt:

Food service -- Marketing.

Available: Copies:

47.

Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers

Cakim, Idil Miriam, 1974-

Format:

Books

Publication Date

2010

Excerpt:

, and draw customers / Cakim, Idil Miriam, 1974-

Available: Copies:

48.

Effective customer care

Wellington, Patricia.

Format:

Books

Publication Date

2010

Excerpt:

Customer services -- Case studies.

Available: Copies:

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