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1.

Cover image for Delivering knock your socks off service

Delivering knock your socks off service

by

Performance Associates, Inc.

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html

Format:

Books

Publication Date

2007

Excerpt:

AMACOM, American Management Association,

Available: Copies:

2.

Cover image for Fundamentals of project management

Fundamentals of project management

by

Lewis, James P., 1941-

Table of contents only http://www.loc.gov/catdir/toc/ecip0616/2006019308.html

Format:

Books

Publication Date

2007

Excerpt:

Fundamentals of project management / Lewis, James P., 1941-

Available: Copies:

3.

Cover image for Understanding action learning

Understanding action learning

by

O'Neil, Judy.

Format:

Books

Publication Date

2007

Excerpt:

American Management Association,

Available: Copies:

4.

Cover image for Magnetic selling : develop the charm and charisma that attract customers and maximize sales

Magnetic selling : develop the charm and charisma that attract customers and maximize sales

by

Bly, Robert W.

Format:

Books

Publication Date

2006

Excerpt:

American Management Association,

Available: Copies:

5.

Cover image for Improving employee performance through appraisal and coaching

Improving employee performance through appraisal and coaching

by

Kirkpatrick, Donald L.

Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005025643.html

Format:

Books

Publication Date

2006

Excerpt:

American Management Association,

Available: Copies:

6.

Cover image for The wisdom network : an 8-step process for identifying, sharing, and leveraging individual expertise

The wisdom network : an 8-step process for identifying, sharing, and leveraging individual expertise

by

Benton, Steve.

Table of contents only http://www.loc.gov/catdir/toc/ecip067/2006002740.html

Format:

Books

Publication Date

2006

Excerpt:

Knowledge management.

Available: Copies:

7.

Cover image for Business-to-business market research

Business-to-business market research

Business-to-business market research

by

Block, Martin P., 1946-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004871.html

Format:

Books

Publication Date

2005

Excerpt:

American Marketing Association.

Available: Copies:

8.

Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

by

Lucas, Robert W.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html

Format:

Books

Publication Date

2005

Excerpt:

Conflict management.

Available: Copies:

9.

Cover image for Why some companies emerge stronger and better from a crisis : 7 essential lessons for surviving disaster

Why some companies emerge stronger and better from a crisis : 7 essential lessons for surviving disaster

by

Mitroff, Ian I.

Table of contents http://www.loc.gov/catdir/toc/ecip0421/2004019226.html

Format:

Books

Publication Date

2005

Excerpt:

Emergency management.

Available: Copies:

10.

Cover image for Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them

Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them

by

Carrison, Dan.

Format:

Books

Publication Date

2005

Excerpt:

AMACOM, American Management Association,

Available: Copies:

11.

Cover image for Management skills for new managers

Management skills for new managers

by

Ellis, Carol W., 1946 July 13-

Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004001810.html

Format:

Books

Publication Date

2005 2004

Excerpt:

Management skills for new managers / Ellis, Carol W., 1946 July 13-

Available: Copies:

12.

Cover image for Beyond training and development : the groundbreaking classic on human performance enhancement

Beyond training and development : the groundbreaking classic on human performance enhancement

by

Rothwell, William J., 1951-

Format:

Books

Publication Date

2005

Excerpt:

American Management Association,

Available: Copies:

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Library: IIEMSA

Access Level

Author

American Management Association.

(6)

American Correctional Association.

(1)

American Marketing Association.

(1)

American Psychological Association.

(1)

Baker, William F., 1942-

(1)

Baskerville, David.

(1)

Baskerville, Tim.

(1)

Bechet, Thomas P.

(1)

(1)

Beshara, Tony, 1948-

(1)

Bienvenu, Sherron.

(1)

Block, Martin P., 1946-

(1)

Block, Tamara Brezen.

(1)

(1)

Branham, Leigh.

(1)

Burrows, Robert P. (Robert Penn)

(1)

Byrd, Michael, 1969-

(1)

Canterucci, Jim.

(1)

(1)

Caslione, John A.

(1)

Crawford, Richard, 1946-

(1)

Davis, Henry A.

(1)

Dilenschneider, Robert L.

(1)

Ellis, Carol W., 1946 July 13-

(1)

Emerson, Brian, 1967-

(1)

(1)

Filipczak, Bob.

(1)

Freedheim, Donald K.

(1)

Freedman, Alan, 1942-

(1)

Frisch, Michael H.

(1)

Giovagnoli, Melissa.

(1)

Goldman, Jeremy.

(1)

Gordon, Adam, 1964-

(1)

Harrison, Doug, 1965-

(1)

Heagney, Joseph.

(1)

Hiam, Alexander.

(1)

Hill, Charles W. L., author.

(1)

Holland, R. William.

(1)

Jensen, Doug, 1945-

(1)

Johnson, Larry, 1947-

(1)

(1)

Kirkpatrick, Donald L.

(1)

Kirkpatrick, Donald L. How to improve performance through appraisal and coaching.

(1)

Kotler, Philip.

(1)

Kraus, Stephen.

(1)

Lauchman, Richard.

(1)

(1)

Leech, Thomas. How to prepare, stage, & deliver winning presentations.

(1)

Lewis, James P., 1941-

(1)

(1)

Lucas, Robert W.

(1)

Luecke, Richard.

(1)

(1)

Marsick, Victoria J.

(1)

Mazin, Rebecca A.

(1)

McIntosh, Perry.

(1)

McMullen, Tom, 1962-

(1)

Miles, David H.

(1)

Mitroff, Ian I.

(1)

Mortensen, Kurt W.

(1)

Murphy, Tom (Tom Aloysius), 1949-

(1)

Norcross, John C., 1957-

(1)

O'Malley, Michael, 1954-

(1)

(1)

Pearson, Jim, 1965-

(1)

Performance Associates, Inc.

(1)

Phillips, Bob, 1947-

(1)

Piskurich, George M.

(1)

Pritchard, Christopher W., 1954-

(1)

Racom Communications.

(1)

Raines, Claire.

(1)

Richman, Larry L. (Larry Leon), 1955-

(1)

Rothwell, William J., 1951-

(1)

Ryan, Kevin, 1951-

(1)

Saigh, Robert A.

(1)

Sandler, Len, 1946-

(1)

Scott, Gini Graham.

(1)

Sihler, William W., 1937-

(1)

Silverman, George, 1942-

(1)

Simpkins, Robert A., 1945-

(1)

Smith, Shawn A., 1958-

(1)

Snyder, David P.

(1)

Spitzer, Dean R.

(1)

Stark, Mel, 1948-

(1)

Steinbock, Dan.

(1)

Stroman, James.

(1)

Stroman, James. Administrative assistant's & secretary's handbook.

(1)

Taylor, Jim, 1947-

(1)

Templin, Courtney.

(1)

Thomsett, Michael C.

(1)

VandenBos, Gary R.

(1)

Wallace, Michael, 1960-

(1)

Wauson, Jennifer.

(1)

Webber, Lawrence, 1954-

(1)

Wilson, K. (Kevin), 1958-

(1)

(1)

Zemke, Ron. Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace.

(1)

Format

(63)

Material Type

Reference Books

Language

(63)

Shelf Location

On-Shelf Student

Reference Material

Standard shelving location

Publication Date

Subject

Employee motivation.

(5)

(4)

Personnel management.

(4)

Employment interviewing.

(3)

(3)

(3)

Project management.

(3)

Business presentations.

(2)

Conflict management.

(2)

Customer relations.

(2)

Employee selection.

(2)

Employees -- Rating of.

(2)

Employees -- Training of.

(2)

Influence (Psychology)

(2)

Interpersonal communication.

(2)

Organizational learning.

(2)

Performance standards.

(2)

(2)

Strategic planning.

(2)

Success -- Psychological aspects.

(2)

Success in business.

(2)

Active learning.

(1)

Air pilots -- United States -- Biography.

(1)

Airlines -- United States -- Employees.

(1)

Assertiveness (Psychology)

(1)

Business communication.

(1)

Business cycles.

(1)

Business ethics.

(1)

Business forecasting.

(1)

Business logistics.

(1)

Business planning -- Handbooks, manuals, etc.

(1)

Business writing.

(1)

Businesspeople -- Social networks.

(1)

Career development -- United States.

(1)

Cell phone services industry -- History.

(1)

Communication -- Study and teaching.

(1)

Communication in management.

(1)

Communication in organizations -- Moral and ethical aspects.

(1)

Competition, International.

(1)

Computer input-output equipment -- Miscellanea.

(1)

Computer security -- Handbooks, manuals, etc.

(1)

Computers -- Dictionaries.

(1)

Core competencies.

(1)

Corporate culture -- Moral and ethical aspects.

(1)

Corporation reports -- Evaluation -- Handbooks, manuals, etc.

(1)

Corporations -- Israel -- Security measures.

(1)

Corporations -- Moral and ethical aspects.

(1)

Correctional institutions -- United States -- Management.

(1)

Crisis management -- Handbooks, manuals, etc.

(1)

Crisis management.

(1)

Customer services.

(1)

Data protection -- Handbooks, manuals, etc.

(1)

Data recovery (Computer science) -- Planning -- Handbooks, manuals, etc.

(1)

Debugging in computer science -- Miscellanea.

(1)

Electronic data processing -- Dictionaries.

(1)

Emergency management -- Handbooks, manuals, etc.

(1)

Emergency management.

(1)

Emotional intelligence -- Examinations, questions, etc.

(1)

Employee empowerment.

(1)

Employee morale.

(1)

Employee retention.

(1)

Employees -- Coaching of.

(1)

Employees -- Recruiting.

(1)

Employees -- Supervision.

(1)

Employees -- Training of -- Computer-assisted instruction -- Handbooks, manuals, etc.

(1)

Employees -- Training of -- Data processing -- Handbooks, manuals, etc.

(1)

English language -- Punctuation.

(1)

Executive coaching.

(1)

Executives -- Israel -- Interviews.

(1)

Flight crews -- United States -- Biography.

(1)

Generation Y -- Attitudes.

(1)

Generation Y -- Employment.

(1)

(1)

(1)

Incentive awards.

(1)

Incentives in industry.

(1)

Industrial management.

(1)

Industrial marketing -- Management.

(1)

Industrial marketing -- Research.

(1)

Intellectual capital.

(1)

Intergenerational relations.

(1)

International business enterprises -- Management.

(1)

Internet -- Miscellanea.

(1)

Internet en âeducation -- Guides, manuels, etc.

(1)

Internet in education -- Handbooks, manuals, etc.

(1)

Internet marketing.

(1)

Interpersonal conflict.

(1)

Interpersonal relations.

(1)

Israel -- Economic conditions.

(1)

Job hunting -- Handbooks, manuals, etc.

(1)

Job hunting -- United States.

(1)

Job satisfaction.

(1)

(1)

Knowledge management.

(1)

Labor discipline.

(1)

Labor market -- United States.

(1)

Labor turnover.

(1)

Management techniques.

(1)

Manpower planning.

(1)

Marketing research.

(1)

Microcomputers -- Maintenance and repair -- Miscellanea.

(1)

Music -- Vocational guidance -- United States -- Handbooks, manuals, etc.

(1)

Music trade -- Vocational guidance -- United States -- Handbooks, manuals, etc.

(1)

Office practice -- Handbooks, manuals, etc.

(1)

Online social networks.

(1)

Oral communication.

(1)

Organizational effectiveness -- Evaluation.

(1)

Organizational effectiveness.

(1)

Performance technology.

(1)

Personnel -- Formation -- Enseignement assistâe par ordinateur -- Guides, manuels, etc.

(1)

Personnel -- Formation -- Informatique -- Guides, manuels, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Persuasion (Psychology)

(1)

Problem employees.

(1)

Problem solving.

(1)

Production planning.

(1)

Professional employees -- United States.

(1)

Psychotherapy -- History.

(1)

Psychotherapy -- United States -- History.

(1)

Public relations -- United States.

(1)

Public relations.

(1)

Rich people -- United States.

(1)

Sales management.

(1)

Sales personnel -- Training of.

(1)

Sales promotion.

(1)

Secretaries -- Handbooks, manuals, etc.

(1)

September 11 Terrorist Attacks, 2001.

(1)

Small business -- Finance.

(1)

Social marketing.

(1)

(1)

Social networks.

(1)

Telecommunication -- History.

(1)

Terrorism -- Israel -- Prevention.

(1)

Training -- Handbooks, manuals, etc.

(1)

Visual communication.

(1)

Wealth -- United States.

(1)

White collar workers -- Employment -- United States.

(1)

Wireless communication systems -- History.

(1)

Word-of-mouth advertising.

(1)

Work -- Psychological aspects.

(1)

Work breakdown structure.

(1)

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