markets -- Tourism, hospitality and leisure : a service focus and the role of people -- A dark side to the

The business of tourism management / Beech, John G., 1947-

Category killers : the retail revolution and its impact on consumer culture / Spector, Robert, 1947-

. Introduction to human resources management -- 2. The human being as an employee -- 3. The quality assurance

Setting the scene -- The e-commerce environment -- The network economy and market structure

implications of Organisational Development in the workplace, before considering the debate on the future of the

the right activities: target the services. 4. The fourth building block -- ensure the results: design

-- Antiquity -- The Renaissance -- Children in the Middle Ages -- The colonial period -- Industrialisation

I: Media/society -- 1. Media and the social world -- II: Production: the media industry and the

-- Graduate -- Continuing education -- List of schools -- The future of graphic design.

age -- What the digital future holds -- Spanning the digital divide in South Africa.

The nature and characteristics of the tourism industry -- How tourism developed -- the history