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13. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
and Mouse -- Telephone and Headset -- Lighting -- Good Work Habits for Analysts -- Create a Beginning
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14. 
Cover image for Contemporary management principles
by 
Brevis, Tersia, 1967-
Format: 
Books
Publication Date 
2014
Excerpt: 
organisations -- Work groups and teams -- Principles of leading -- Workforce motivation -- pt. VI. Controlling
Available: Copies:
15. 
Cover image for Professional application lifecycle management with Visual Studio® 2013
by 
Gousset, Mickey, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-In Policies -- Team Foundation Server Event Service -- Customizing Work Item Tracking -- Modifying Work Item
Available: Copies:
by 
Snyman, C. R.
Format: 
Books
Publication Date 
2014
Excerpt: 
look at criminal law in South Africa. This work has been thoroughly revised in light of important
Available: Copies:
17. 
Cover image for Project management techniques
by 
Burke, Rory, 1952-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Operational phases -- Project plan -- Project scope management -- Work breakdown structure (WBS) -- Project
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18. 
Cover image for Person-centred facilitation : process, theory and practice
by 
Grobler, H. D. (Hanka Dorothee)
Format: 
Books
Publication Date 
2013
Excerpt: 
Communication in social work.
Available: Copies:
19. 
Cover image for Technology and critical literacy in early childhood
by 
Vasquez, Vivian Maria.
Format: 
Books
Publication Date 
2013
Excerpt: 
, specifically addressing what ICTs afford critical literacy work with young children between ages three to eight
Available: Copies:
20. 
Cover image for Professional communication : deliver effective written, spoken and visual messages
by 
English, Jane.
Format: 
Books
Publication Date 
2012
Excerpt: 
Requirements for effective writing -- Mail @ Work -- Managerial skills and requirements -- Business
Available: Copies:
21. 
Cover image for Net smart : how to thrive online
by 
Rheingold, Howard.
Format: 
Books
Publication Date 
2012
Excerpt: 
there is a bigger social issue at work in digital literacy, one that goes beyond personal empowerment
Available: Copies:
22. 
Cover image for An introduction to enterprise architecture
by 
Bernard, Scott A., author.
Format: 
Books
Publication Date 
2012
Excerpt: 
I have gained through work initially as an information technology manager and then as a consultant
Available: Copies:
23. 
Cover image for The SAGE handbook of leadership
by 
Bryman, Alan.
Format: 
Books
Publication Date 
2011
Excerpt: 
approaches to leadership / Being leaders : identities and identity work in leadership / The virtual leader /
Available: Copies:
by 
Salvatore, Dominick.
Format: 
Books
Publication Date 
2011
Excerpt: 
This work aims to offer unbiased and intuitive coverage of the standard topics as well as
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