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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
technology component: service desk tools and technologies -- The information component: service desk
Available: Copies:
2. 
Cover image for Events management : a developmental and managerial approach
Events management : a developmental and managerial approach
by 
Tassiopoulos, Dimitri.
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=670759&site=ehost-live
Format: 
Books
Publication Date 
2010
Excerpt: 
; Events Sponsorship & Fundraising; Events Operations Management; Events Technology; Events Risk & Safety
Available: Copies:
3. 
Cover image for The business of tourism management
The business of tourism management
by 
Beech, John G., 1947-
Format: 
Books
Publication Date 
2006
Excerpt: 
/ Peter D. Dewhurst and Marcjanna M. Augustyn -- 11. Information technology and management information
Available: Copies:
4. 
Cover image for Database systems : design, implementation, and management
Database systems : design, implementation, and management
by 
Rob, Peter.
Format: 
Books
Publication Date 
2000
Excerpt: 
Course Technology,
Available: Copies:
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Personnel management -- South Africa.
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