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37.

C# 6.0 and the .Net 4.6 framework

Troelsen, Andrew W., author.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1098882&site=ehost-live

Format:

Books

Publication Date

2015

Excerpt:

Microsoft .NET Framework.

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38.

A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

® (ITIL®) -- Microsoft Operations Framework (MOF) -- ISO/IEC 20000 -- Common Process Characteristics

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39.

Exam 70-413 : designing and implementing an enterprise server infrastructure

Ferrill, Paul.

Safari Books Online http://proquest.safaribooksonline.com/?fpi=9780133967036
Cover http://swbplus.bsz-bw.de/bsz417228902cov.htm
Volltext http://proquest.tech.safaribooksonline.de/9780133967036

Format:

Electronic Resources

Publication Date

2014

Excerpt:

Microsoft software -- Examinations -- Study guides.

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40.

CompTIA A+ certification exam guide : exams 220-801 & 220-802

Meyers, Mike, 1961-

Format:

Books

Publication Date

2012

Excerpt:

-- System tools -- Command line -- Microsoft management console -- Administrative tools -- Action center

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41.

Network+ study guide

Groth, David.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0610/00106426-d.html

Format:

Books

Publication Date

2001

Excerpt:

Microsoft software -- Examinations -- Study guides.

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