Psychology : themes and variations / Weiten, Wayne, 1950- author.

Leadership : theory, application & skill development / Lussier, Robert N.

Development change and the change agent : facilitation at grassroots / Theron, F. (Francois), 1954

Computers -- Study and teaching.

Customer relationship management : concepts and technologies / Buttle, Francis.

Mass communication theory : foundations, ferment, and future / Baran, Stanley J., author.

Fundamentals of social research methods : an African perspective / Bless, Claire.

Research methods for business : a skill-building approach / Sekaran, Uma.

Community psychology : analysis context and action / Duncan, Norman (Professor of psychology

development and design -- Writing for digital -- Engage -- Customer relationship management -- Serperture

communication -- Stakeholder and reputation management -- Public relations and marketing -- Public relations and

innovator model -- 4.3.2. Tyson and Fell's (1986) building site model -- 4.3.3. Storey's (1992) strategic