Computer service industry -- Customer services.

capacity management -- Learning curves -- Manufacturing processes -- Facility layout -- Service processes

The reflective educator's guide to classroom research : learning to teach and teaching to learn

Civil service -- South Africa -- Personnel management.

.Corporate communication as an academic discipline / Rossella Gambetti -- Learning objectives -- Introduction

conferencing and peer feedback / Kevin Garrison -- 8.Learning through YouTube / Patrick J. Dillon -- 9.Wiki

Growing the productivity of government services / Dunleavy, Patrick.

The connected educator : learning and leading in a digital age / Nussbaum-Beach, Sheryl, author.

Coleman and Jay G. Blumler -- Civic Knowledge and Audiovisual Learning / Doris A. Graber and Gregory G

Nursing services -- Administration.

Learning -- Cross-cultural studies.

engagement and work-integrated learning: a paradigm shift at the university of technology -- Forging a new