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37. 
Cover image for Mentoring : a Henley review of best practice
by 
Cranwell-Ward, Jane.
Format: 
Books
Publication Date 
2004
Excerpt: 
Benchmarking.
Available: Copies:
38. 
Cover image for Quality and power in higher education
by 
Morley, Louise, 1954-
Format: 
Books
Publication Date 
2003
Excerpt: 
tables, benchmarking, increasing workloads and the long-term effects on the academy. It draws upon Morley
Available: Copies:
39. 
Cover image for Facility design and management handbook
by 
Teicholz, Eric.
Format: 
Books
Publication Date 
2001
Excerpt: 
Facility management: an introduction / Benchmarking / Strategic planning / Business transformation
Available: Copies:
40. 
Cover image for Quality control
by 
Besterfield, Dale H.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
Function Deployment -- ISO 9000 -- ISO 14000 -- Benchmarking -- Total Productive Maintenance -- Seven
Available: Copies:
41. 
Cover image for Assessing business excellence : a guide to self-assessment.
by 
Porter, L. J. Porter, Leslie J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Benchmarking.
Available: Copies:
42. 
Cover image for Competitive intelligence : how to gather, analyze, and use information to move your business to the top
by 
Kahaner, Larry.
Format: 
Books
Publication Date 
1997
Excerpt: 
; Benchmarking and competitive intelligence ; How the Japanese perform competitive intelligence ; Competitive
Available: Copies:
43. 
Cover image for Management ideas --in brief
by 
Kermally, Sultan.
Format: 
Books
Publication Date 
1997
Excerpt: 
competitive environment -- 2. Total quality management -- 3. Benchmarking -- 4. Delivering service excellence
Available: Copies:
44. 
Cover image for Competing in the information age : strategic alignment in practice
by 
Luftman, Jerry N.
Format: 
Books
Publication Date 
1996
Excerpt: 
extended enterprise / Benchmarking IT strategic alignment / Business culture: the key to regaining
Available: Copies:
by 
Smit, Elsabé, 1958-
Format: 
Books
Publication Date 
1996
Excerpt: 
Programme (RDP) Re- engineering and work structuring Benchmarking The strategic implications of safety
Available: Copies:
46. 
Cover image for Human-computer interaction
by 
Preece, Jenny, 1949-
Format: 
Books
Publication Date 
1995
Excerpt: 
' Opinions -- 31. Experiments and Benchmarking.
Available: Copies:
47. 
Cover image for Managing quality
by 
Dale, B. G.
Format: 
Books
Publication Date 
1994
Excerpt: 
control / B.G. Dale and P. Shaw. 22. Benchmarking: a strategic and tactical perspective / R. Cross and P
Available: Copies:
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