Search Results for Consumer satisfaction.

Select an Action

47 Results Found

1 2 3 4

00000000000IIE

The agenda : what every business must do to dominate the decade

Hammer, Michael, 1948-

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

Available: Copies:

The loyalty effect : the hidden force behind growth, profits, and lasting value

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Consumer satisfaction.

Available: Copies:

Emotion marketing : the Hallmark way of winning customers for life

Robinette, Scott.

Contributor biographical information http://www.loc.gov/catdir/bios/mh041/00065374.html
Publisher description http://www.loc.gov/catdir/description/mh021/00065374.html
Table of contents http://www.loc.gov/catdir/toc/mh021/00065374.html

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

Available: Copies:

Principles of marketing

Kotler, Philip.

Format:

Electronic Resources

Publication Date

2001

Excerpt:

-- Developing marketing opportunities and strategies. Marketing research and information systems -- Consumer

Available: Copies:

Marketing

Lamb, Charles W.

Format:

Books

Publication Date

2000

Excerpt:

pursue customer satisfaction ; Developing and managing products ; Marketing channels and the role of

Available: Copies:

Customer behavior : consumer behavior & beyond

Sheth, Jagdish N.

Format:

Books

Publication Date

1999

Excerpt:

Consumer satisfaction.

Available: Copies:

Psychology and work today : an introduction to industrial and organizational psychology

Schultz, Duane P.

Format:

Books

Publication Date

1998

Excerpt:

. Engineering Psychology. 13. Engineering Psychology -- Pt. 6. Consumer Psychology. 14. Consumer Psychology.

Available: Copies:

Marketing management : analysis, planning, implementation, and control

Kotler, Philip.

Format:

Books

Publication Date

1997

Excerpt:

Environment -- 6. Analyzing Consumer Markets and Buying Behavior -- 7. Analyzing Business Markets and Business

Available: Copies:

Psychology : an introduction for students in Southern Africa

Louw, D. A.

Format:

Books

Publication Date

1997

Excerpt:

-- Adulthood -- Life satisfaction -- Death and dying -- 11. Personality -- The trait approach -- The biological

Available: Copies:

10.

Aftermarketing : how to keep customers for life through relationship marketing

Vavra, Terry G.

Format:

Books

Publication Date

1995

Excerpt:

Consumer satisfaction.

Available: Copies:

11.

Customer first : a strategy for quality service

Walker, Denis.

Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF

Format:

Books

Publication Date

1990

Excerpt:

Consumer satisfaction.

Available: Copies:

Select an Action

1 2 3 4

	{displayName}	{count}
{error}