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1.

Cover image for Customer service from the inside out made easy

Customer service from the inside out made easy

Customer service from the inside out made easy

by

Levesque, Paul, 1947-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html

Format:

Books

Publication Date

2006

Excerpt:

Customer relations -- Handbooks, manuals, etc.

Available: Copies:

2.

Cover image for Marketers toolkit : the 10 strategies you need to succeed.

Marketers toolkit : the 10 strategies you need to succeed.

by

Harvard Business School.

Table of contents http://www.loc.gov/catdir/toc/ecip0516/2005020520.html

Format:

Books

Publication Date

2006

Excerpt:

Strategic planning -- Handbooks, manuals, etc.

Available: Copies:

3.

Cover image for Experiential learning : a best practice handbook for educators and trainers

Experiential learning : a best practice handbook for educators and trainers

Experiential learning : a best practice handbook for educators and trainers

by

Beard, Colin (Colin M.)

Table of contents http://www.loc.gov/catdir/toc/ecip066/2006001626.html

Format:

Books

Publication Date

2006

Excerpt:

Employees -- Training of -- Handbooks, manuals, etc.

Available: Copies:

4.

Cover image for Retreats that work : everything you need to know about planning and leading great offsites

Retreats that work : everything you need to know about planning and leading great offsites

by

Liteman, Merianne.

Table of contents http://www.loc.gov/catdir/toc/ecip0611/2006011519.html

Format:

Books

Publication Date

2006

Excerpt:

Management retreats -- Handbooks, manuals, etc.

Available: Copies:

5.

Cover image for Learning to use statistical tests in psychology

Learning to use statistical tests in psychology

Learning to use statistical tests in psychology

by

Greene, Judith.

Format:

Books

Publication Date

2006

Excerpt:

D'Oliveira, Manuela.

Available: Copies:

6.

Cover image for The business guide to legal literacy : what every manager should know about the law

The business guide to legal literacy : what every manager should know about the law

The business guide to legal literacy : what every manager should know about the law

by

Hasl-Kelchner, Hanna, 1955-

Table of contents http://www.loc.gov/catdir/toc/ecip066/2006001083.html

Format:

Books

Publication Date

2006

Excerpt:

Executives -- United States -- Handbooks, manuals, etc.

Available: Copies:

7.

Cover image for Clinician's handbook of adult behavioral assessment

Clinician's handbook of adult behavioral assessment

by

Hersen, Michel.

Table of contents http://www.loc.gov/catdir/toc/ecip0513/2005014581.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005014581-d.html

Format:

Books

Publication Date

2006

Excerpt:

Behavioral assessment -- Handbooks, manuals, etc.

Available: Copies:

8.

Cover image for Crime classification manual : a standard system for investigating and classifying violent crimes

Crime classification manual : a standard system for investigating and classifying violent crimes

by

Douglas, John E.

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006016863.html

Format:

Books

Publication Date

2006

Excerpt:

Crime -- United States -- Classification -- Handbooks, manuals, etc.

Available: Copies:

9.

Cover image for Agile web development with rails

Agile web development with rails

Agile web development with rails

by

Thomas, David, 1956-

Format:

Books

Publication Date

2006

Excerpt:

Ruby (Computer program language) -- Handbooks, manuals, etc.

Available: Copies:

10.

Cover image for Demography in archaeology

Demography in archaeology

Demography in archaeology

by

Chamberlain, Andrew, 1954-

Publisher description http://www.loc.gov/catdir/enhancements/fy0702/2006281662-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0702/2006281662-t.html

Format:

Books

Publication Date

2006

Excerpt:

Cambridge manuals in archaeology

Available: Copies:

11.

Cover image for Hands-on guide to video blogging and podcasting

Hands-on guide to video blogging and podcasting

Hands-on guide to video blogging and podcasting

by

Stolarz, Damien.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007963.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006007963-d.html

Format:

Books

Publication Date

2006

Excerpt:

Webcasting -- Handbooks, manuals, etc.

Available: Copies:

12.

Cover image for The ICCA handbook on corporate social responsibility

The ICCA handbook on corporate social responsibility

by

Hennigfeld, Judith.

Table of contents only http://www.loc.gov/catdir/toc/ecip0614/2006018008.html

Format:

Books

Publication Date

2006

Excerpt:

Social responsibility of business -- Handbooks, manuals, etc.

Available: Copies:

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Access Level

Author

Castells, Manuel, 1942-

(9)

Armstrong, Michael, 1928-

(6)

American Psychological Association.

(5)

(4)

Hedgecoe, John.

(4)

International Monetary Fund.

(4)

Metz, Ralf, 1957-

(4)

Timmons, Jeffry A.

(4)

Walliman, Nicholas.

(4)

Aitchison, Jim.

(3)

(3)

Brierley, Sean, 1966-

(3)

Brynard, Petrus.

(3)

Castells, Manuel.

(3)

Chartered Management Institute (Great Britain)

(3)

Cornelius, L. (Lynne)

(3)

Fielding, M. L. (Michael L.)

(3)

Foster, John, 1926-

(3)

(3)

(3)

Keeble, Richard, 1948-

(3)

Ketteridge, Steve.

(3)

Linley, Gordon.

(3)

Long, Ben, 1967-

(3)

Marshall, Stephanie.

(3)

Mersham, G. M. (Gary Malcolm), 1949-

(3)

(3)

Neufert, Ernst.

(3)

(3)

Spinelli, Stephen, Jr.

(3)

(3)

(3)

Viljoen, Frans.

(3)

Von Essen, L. M. (Llew M.)

(3)

(3)

Weyers, M. (Magriet)

(3)

Womack, Anna Johanna Catharina, author.

(3)

Zettl, Herbert.

(3)

(2)

Ackley, Betty J.

(2)

American Psychiatric Association.

(2)

Arnold, George T.

(2)

Baiche, Bousmaha.

(2)

Bailey, Edward P.

(2)

(2)

Beekman, Litha.

(2)

Bell, Shirley, 1933-

(2)

Bennett, Kellie.

(2)

Bosman, Linda, author.

(2)

British Medical Association.

(2)

Busselle, Michael.

(2)

Charney, Cyril.

(2)

Collier, Peter J. (Peter John), 1947-

(2)

Conradie, W. M. (William Mark)

(2)

Cooper, Myra, 1957-

(2)

Cress, Christine M. (Christine Marie), 1962-

(2)

Cumming, Douglas.

(2)

Daniels, Kisha N.

(2)

Danziger, Errol, 1952-

(2)

Danziger, Errol.

(2)

Davin, Reda J. (Reda Johanna), author.

(2)

Davis, Stephen F.

(2)

Du Plooy-Cilliers, F. (Franzél), author.

(2)

(2)

(2)

Dunston, Yolanda Lyght.

(2)

Ehrlich, Rodney.

(2)

Els, G., author.

(2)

Esterhuizen, S., 1961- author.

(2)

Fabozzi, Frank J.

(2)

Fielding, M. L. (Michael L.), author.

(2)

Finger, Jarvis.

(2)

Flanagan, Neil, 1947-

(2)

(2)

Fowler, H. Ramsey (Henry Ramsey)

(2)

(2)

Fuentes, Manuel.

(2)

(2)

Geberth, Vernon J.

(2)

(2)

Govender, P., author.

(2)

(2)

Grobler, Riekie.

(2)

Hansjee, Bhauna.

(2)

Harriss, Julian.

(2)

(2)

Hayt, Jonathan.

(2)

Heath, Robert L. (Robert Lawrence), 1941-

(2)

Hersen, Michel.

(2)

Honwana, Alcinda Manuel.

(2)

Hugo, Anna, 1947-

(2)

Institute of Marketing Management.

(2)

Jackson, Frank, 1943-

(2)

Jankowicz, A. D., 1946-

(2)

(2)

Johnson, Stanley P., 1892-1946.

(2)

Jordaan, C., author.

(2)

Jordan, Bradford D., author.

(2)

Joubert, G. (Georgina)

(2)

Joubert, Ina, author.

(2)

Kader, Fahreen.

(2)

Kessler, Lauren.

(2)

Kibel, Maurice A.

(2)

King, Mary A., author.

(2)

Kirk, Andy, author.

(2)

(2)

(2)

Koen, M., author.

(2)

Kolitz, David L.

(2)

Krog, Soezin, author.

(2)

Ladwig, Gail B.

(2)

(2)

Locke, Lawrence F.

(2)

Lowrance, G. Newman.

(2)

(2)

Makhitha, K. M.

(2)

Marais, Tracy, 1959-

(2)

Margolius, Marcia, 1966-

(2)

Marshall, Lorraine A.

(2)

McCaffery, Peter, 1952-

(2)

McCuen, Jo Ray, 1929-

(2)

McDonald, Duncan, 1945-

(2)

Meier, Corinne, editor.

(2)

Naudé, Mariana, editor.

(2)

(2)

(2)

Neufert, Peter.

(2)

Niederst Robbins, Jennifer.

(2)

Osmond, Alex, author.

(2)

Patterson, Gerrelyn C.

(2)

Potgieter, Herman.

(2)

(2)

Reitenauer, Vicki L. (Vicki Lynn), 1964-

(2)

Ritter, R. M. (Robert M.)

(2)

(2)

Ross, Stephen A., author.

(2)

Rowland, Frances.

(2)

Seekings, David.

(2)

Shoemaker, Thomas M., 1921-

(2)

Silverman, Stephen J.

(2)

Skidmore-Roth, Linda.

(2)

(2)

(2)

Smith, Michael, 1954 July 23-

(2)

Smolke, Christina D.

(2)

South African Red Cross Society.

(2)

Spirduso, Waneen Wyrick.

(2)

Spreen, Otfried.

(2)

Sriramesh, Krishnamurthy.

(2)

St. John Ambulance.

(2)

(2)

Stack, E. M. (Elizabeth May), 1941-

(2)

Statistical Office of the European Communities.

(2)

Strauss, Esther.

(2)

Stroman, James.

(2)

Sweitzer, H. Frederick, author.

(2)

Terrell, Kevin.

(2)

Thomas, R. Murray (Robert Murray), 1921-

(2)

Thomas, Stephanie.

(2)

Todd, Gillian, 1961-

(2)

Tucker, Allen B.

(2)

Turabian, Kate L.

(2)

Turner, Barry, 1937-

(2)

Underhill, Jenni Lynne.

(2)

Van Noordwyk, A.

(2)

Van Vreden, M., 1981- author.

(2)

Verčič, Dejan.

(2)

Wauson, Jennifer.

(2)

Weiss, Alan, 1941-

(2)

(2)

Westerfield, Randolph, author.

(2)

Westraadt, G., author.

(2)

Wilson, K. (Kevin), 1958-

(2)

Winkler, Anthony C.

(2)

Withers, Laurence K.

(2)

Wood, M. (Margot), author.

(2)

Zacker, Craig, author.

(2)

(2)

ACM IV Security Services.

(1)

AGI Creative Team.

(1)

ASQ Quality Audit Division.

(1)

Aalbers, Manuel.

(1)

Abdool Karim, S. S.

(1)

Adams, Gordon (Lecturer), author.

(1)

Adams, Robert J., Jr.

(1)

Adelman, Deborah S.

(1)

(1)

Adler, David, 1932-

(1)

Aghababian, Richard.

(1)

Agosín, Manuel R.

(1)

(1)

(1)

Aldridge, Jacqueline.

(1)

Alexander, Gordon (Building expert), author, editor-in-chief.

(1)

Alexander, Graham (Building expert), author, assistant editor.

(1)

Alexander, Patricia A.

(1)

(1)

Allen, Peter James, 1978-

(1)

Allen, Peter, author.

(1)

(1)

Format

(1006)

Electronic Resources

(38)

(5)

(1)

(1)

(1)

Item Category 1

Developer Books

Non-Fiction Books

Prescribed Books

Recommended Books

Reference Books

Material Type

Audio-visual Material

Prescribed books

Recommended Books

Reference Books

Language

(1044)

(4)

(1)

Library

RC Bloemfontein

RC Braamfontein

RC Nelson Mandela Bay

RC Pietermaritzburg

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Blackboard Learn (IIE CAT only)

On-Shelf Faculty Accounting (IIE CAT only)

On-Shelf Faculty Commerce (IIE CAT only)

On-Shelf Faculty Education (IIE CAT only)

On-Shelf Faculty Humanities (IIE CAT only)

On-Shelf Faculty ICT (IIE CAT only)

On-Shelf Faculty Law (IIE CAT only)

On-Shelf Faculty Social Sciences (IIE CAT only)

On-Shelf Lecturer

On-Shelf Student

Reference Material

Standard shelving location

Store Room/Cupboard

Withdrawn from the collection

Publication Date

Subject

Handbooks and manuals.

(91)

Report writing -- Handbooks, manuals, etc.

(34)

Academic writing -- Handbooks, manuals, etc.

(28)

Photography -- Handbooks, manuals, etc.

(22)

English language -- Grammar -- Handbooks, manuals, etc.

(21)

English language -- Rhetoric -- Handbooks, manuals, etc.

(21)

Dissertations, Academic -- Handbooks, manuals, etc.

(19)

Research -- Handbooks, manuals, etc.

(17)

(16)

(15)

Management -- Handbooks, manuals, etc.

(12)

Photography -- Digital techniques -- Handbooks, manuals, etc.

(12)

Photography -- Digital techniques.

(12)

Study skills -- Handbooks, manuals, etc.

(12)

Office practice -- Handbooks, manuals, etc.

(11)

Business communication -- Handbooks, manuals, etc.

(10)

Business writing -- Handbooks, manuals, etc.

(10)

Interior decoration.

(10)

Nursing -- Handbooks, manuals, etc.

(10)

Public relations -- Handbooks, manuals, etc.

(10)

Accounting -- Handbooks, manuals, etc.

(9)

Advertising -- Handbooks, manuals, etc.

(9)

English language -- Grammar.

(9)

Journalism -- Handbooks, manuals, etc.

(9)

(9)

New business enterprises -- Handbooks, manuals, etc.

(9)

Personnel management -- Handbooks, manuals, etc.

(9)

Business communication.

(8)

College student orientation -- Handbooks, manuals, etc.

(8)

Employees -- Training of -- Handbooks, manuals, etc.

(8)

Interior decoration -- Amateurs' manuals.

(8)

Building -- Handbooks, manuals, etc.

(7)

Drugs -- Handbooks, manuals, etc.

(7)

Electronic books.

(7)

Entrepreneurship -- Handbooks, manuals, etc.

(7)

Industrial management -- Handbooks, manuals, etc.

(7)

Internet -- Handbooks, manuals, etc.

(7)

Journalism -- Style manuals.

(7)

Psychological literature -- Publishing -- Handbooks, manuals, etc.

(7)

Report writing.

(7)

Social science literature -- Publishing -- Handbooks, manuals, etc.

(7)

South Africa -- Handbooks, manuals, etc.

(7)

Authorship -- Style manuals.

(6)

(6)

Business writing.

(6)

College teaching -- Handbooks, manuals, etc.

(6)

Communication -- Handbooks, manuals, etc.

(6)

Creative writing -- Handbooks, manuals, etc.

(6)

(6)

Information society.

(6)

Leadership -- Handbooks, manuals, etc.

(6)

(6)

Project management -- Handbooks, manuals, etc.

(6)

Psychology -- Authorship -- Style manuals.

(6)

SPSS (Computer file) -- Handbooks, manuals, etc.

(6)

Web sites -- Design -- Handbooks, manuals, etc.

(6)

Academic writing.

(5)

(5)

Authorship -- Handbooks, manuals, etc.

(5)

Business -- Handbooks, manuals, etc.

(5)

Clinical medicine -- Handbooks, manuals, etc.

(5)

Communication in organizations.

(5)

Dissertations, Academic -- Authorship -- Handbooks, manuals, etc.

(5)

Image processing -- Digital techniques.

(5)

Income tax -- South Africa -- Handbooks, manuals, etc.

(5)

Information technology -- Social aspects.

(5)

Journalism -- Authorship.

(5)

(5)

Lecture method in teaching.

(5)

(5)

Neuropsychological tests -- Handbooks, manuals, etc.

(5)

Oral communication.

(5)

Personnel management.

(5)

Psychology -- Authorship -- Handbooks, manuals, etc.

(5)

Research -- Methodology -- Handbooks, manuals, etc.

(5)

Research -- Methodology.

(5)

Social sciences -- Authorship -- Handbooks, manuals, etc.

(5)

Active learning -- Handbooks, manuals, etc.

(4)

Advertising copy -- Handbooks, manuals, etc.

(4)

Architecture -- Handbooks, manuals, etc.

(4)

(4)

Business communication -- Problems, exercises, etc.

(4)

Business enterprises -- Finance.

(4)

Career development -- Handbooks, manuals, etc.

(4)

College readers.

(4)

College teachers.

(4)

Commercial correspondence -- Handbooks, manuals, etc.

(4)

Commercial correspondence.

(4)

(4)

Computer graphics -- Handbooks, manuals, etc.

(4)

Computer graphics.

(4)

Corporations -- Finance.

(4)

Digital cameras -- Handbooks, manuals, etc.

(4)

Editing -- Handbooks, manuals, etc.

(4)

English language -- Rhetoric.

(4)

English language -- Textbooks for foreign speakers.

(4)

Experiential learning -- Handbooks, manuals, etc.

(4)

First aid in illness and injury -- Handbooks, manuals, etc.

(4)

Image processing -- Digital techniques -- Handbooks, manuals, etc.

(4)

Income tax -- Law and legislation -- South Africa.

(4)

Industrial management.

(4)

International trade -- Handbooks, manuals, etc.

(4)

LEHRBÜCHER (DOKUMENTENTYP)

(4)

Law -- Study and teaching -- South Africa.

(4)

Law students -- South Africa -- Handbooks, manuals, etc.

(4)

Life skills -- Handbooks, manuals, etc.

(4)

MANUELS POUR L'ENSEIGNEMENT (TYPE DE DOCUMENT)

(4)

Mass media -- Authorship.

(4)

Photography -- Amateurs' manuals.

(4)

Public speaking -- Handbooks, manuals, etc.

(4)

Secretaries -- Handbooks, manuals, etc.

(4)

Social sciences -- Authorship -- Style manuals.

(4)

TEXTBOOKS (DOCUMENT TYPE)

(4)

Taxation -- Handbooks, manuals, etc.

(4)

Taxation -- Law and legislation -- South Africa.

(4)

(4)

Technical writing -- Handbooks, manuals, etc.

(4)

Television -- Production and direction -- Handbooks, manuals, etc.

(4)

Training -- Handbooks, manuals, etc.

(4)

(4)

Written communication.

(4)

Accounting -- Problems, exercises, etc.

(3)

Accounting -- South Africa -- Problems, exercises, etc.

(3)

Accounting -- Study and teaching (Higher) -- South Africa.

(3)

Business consultants -- Handbooks, manuals, etc.

(3)

Business enterprises -- Finance -- Handbooks, manuals, etc.

(3)

(3)

Career development.

(3)

(3)

Cognitive therapy -- Handbooks, manuals, etc.

(3)

Commercial art.

(3)

Communication -- Study and teaching (Higher) -- South Africa.

(3)

Computer industry -- Customer services.

(3)

Computer networks -- Handbooks, manuals, etc.

(3)

Computer security -- Handbooks, manuals, etc.

(3)

Computer service industry -- Vocational guidance.

(3)

Computer technical support -- Customer services -- Handbooks, manuals, etc.

(3)

Corporations -- Finance -- Handbooks, manuals, etc.

(3)

Data protection -- Handbooks, manuals, etc.

(3)

Digital cameras.

(3)

Digital video -- Handbooks, manuals, etc.

(3)

(3)

Dissertations, Academic -- Authorship.

(3)

Dissertations, Academic.

(3)

Education -- Research -- Handbooks, manuals, etc.

(3)

(3)

Electronic books

(3)

Emergency management -- Handbooks, manuals, etc.

(3)

Emergency medicine -- Handbooks, manuals, etc.

(3)

(3)

English language -- Style -- Handbooks, manuals, etc.

(3)

English language -- Usage -- Dictionaries.

(3)

English language -- Usage -- Handbooks, manuals, etc.

(3)

English language -- Usage.

(3)

Entrepreneurship.

(3)

Epidemiology -- Handbooks, manuals, etc.

(3)

Epidemiology -- Research -- Methodology.

(3)

Epidemiology -- South Africa.

(3)

Executive ability -- Handbooks, manuals, etc.

(3)

Finance -- South Africa -- Handbooks, manuals, etc.

(3)

Finance -- South Africa.

(3)

Food service -- Handbooks, manuals, etc.

(3)

Fund raising -- Handbooks, manuals, etc.

(3)

Graduate students -- Handbooks, manuals, etc.

(3)

Graphic design (Typography) -- Handbooks, manuals, etc.

(3)

Income tax -- Law and legislation.

(3)

Income tax -- South Africa -- Planning.

(3)

(3)

Information literacy -- Handbooks, manuals, etc.

(3)

Information technology.

(3)

Intercultural communication -- Handbooks, manuals, etc.

(3)

(3)

Job hunting -- Handbooks, manuals, etc.

(3)

Journalism -- Authorship -- Handbooks, manuals, etc.

(3)

Journalism -- South Africa -- Handbooks, manuals, etc.

(3)

Law offices -- South Africa -- Handbooks, manuals, etc.

(3)

(3)

Legal assistants -- South Africa -- Handbooks, manuals, etc.

(3)

Legal assistants.

(3)

Legal secretaries -- South Africa -- Handbooks, manuals, etc.

(3)

Legal secretaries.

(3)

Literacy -- Social aspects.

(3)

(3)

Management -- Research -- Handbooks, manuals, etc.

(3)

Manuel, Trevor A.

(3)

Meetings -- Handbooks, manuals, etc.

(3)

Mental illness -- Diagnosis -- Handbooks, manuals, etc.

(3)

Nature photography.

(3)

Neuropsychological Tests.

(3)

New business enterprises.

(3)

Newspaper publishing -- Handbooks, manuals, etc.

(3)

Nursing assessment -- Handbooks, manuals, etc.

(3)

Nursing diagnosis -- Handbooks, manuals, etc.

(3)

Pediatric nursing -- Handbooks, manuals, etc.

(3)

Pediatrics -- Handbooks, manuals, etc.

(3)

Photojournalism.

(3)

Physical diagnosis -- Handbooks, manuals, etc.

(3)

Practice of law -- South Africa -- Handbooks, manuals, etc.

(3)

Practice of law.

(3)

Public relations.

(3)

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