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1. 
Cover image for Consumer behavior
by 
Schiffman, Leon G.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumer behavior / Schiffman, Leon G.
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2. 
Cover image for Effective advertising : understanding when, how, and why advertising works
3. 
Cover image for Call of the mall : how we shop
by 
Underhill, Paco.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumers -- United States -- Attitudes.
Available: Copies:
4. 
Cover image for Lovemarks : the future beyond brands
by 
Roberts, Kevin, 1949-
Format: 
Books
Publication Date 
2004
Excerpt: 
will create long-term emotional relationships with consumers."--Jacket.
Available: Copies:
5. 
Cover image for The call of the mall
by 
Underhill, Paco.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumers -- United States -- Attitudes.
Available: Copies:
by 
McQuoid-Mason, David Jan.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumer protection -- South Africa.
Available: Copies:
7. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
Consumer satisfaction.
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9. 
Cover image for Democracy and regulation : how the public can govern essential services
by 
Palast, Greg.
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
for domestic consumers ""; ""Much of the electricity debacle was predictable ""; ""The democratic
Available: Copies:
by 
Sloan, Donald.
Format: 
Books
Publication Date 
2003
Excerpt: 
Culinary taste : consumer behaviour in the international restaurant sector / Sloan, Donald.
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11. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
Consumer Behavior.
Available: Copies:
12. 
Cover image for How customers think : essential insights into the mind of the market
by 
Zaltman, Gerald.
Format: 
Books
Publication Date 
2003
Excerpt: 
Consumer behavior -- Psychological aspects.
Available: Copies:
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