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49. 
Cover image for Social networks and natural resource management : uncovering the social fabric of environmental governance
Social networks and natural resource management : uncovering the social fabric of environmental governance
Social networks and natural resource management : uncovering the social fabric of environmental governance
by 
Bodin, Örjan, 1969-
Format: 
Books
Publication Date 
2011
Excerpt: 
public satisfaction and agrarian communication networks. Numerous case studies link SNA concepts to the
Available: Copies:
50. 
Cover image for A guide to customer service skills for the help desk professional
A guide to customer service skills for the help desk professional
A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2011
Excerpt: 
Achieving high customer satisfaction -- Developing strong listening and communication skills
Available: Copies:
51. 
Cover image for Organizational behavior
Organizational behavior
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2011
Excerpt: 
What is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction
Available: Copies:
52. 
Cover image for Services marketing.
Services marketing.
Services marketing.
by 
Bateson, John E. G.
Format: 
Books
Publication Date 
2011
Excerpt: 
strategies (assessing and improving the service experience) -- 11. The essentials of customer satisfaction
Available: Copies:
53. 
Cover image for A quick start guide to mobile marketing : how to create a dynamic campaign and improve your competitive advantage
A quick start guide to mobile marketing : how to create a dynamic campaign and improve your competitive advantage
A quick start guide to mobile marketing : how to create a dynamic campaign and improve your competitive advantage
by 
Richardson, Neil.
Format: 
Electronic Resources
Publication Date 
2010
Excerpt: 
communications as a key marketing tool in order to improve customer satisfaction, form better professional
Available: Copies:
54. 
Cover image for Servant leadership : developments in theory and research
Servant leadership : developments in theory and research
Servant leadership : developments in theory and research
by 
Dierendonck, Dirk van, 1963-
Format: 
Books
Publication Date 
2010
Excerpt: 
satisfaction : where do we go from here? / David M. Mayer -- Enhancing innovation and creativity through
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55. 
Cover image for Best business practices for photographers
Best business practices for photographers
Best business practices for photographers
by 
Harrington, John, 1966-
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1212/2009933314-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1303/2009933314-b.html
Format: 
Books
Publication Date 
2010
Excerpt: 
personal satisfaction in your business as a photographer. Included in this new edition are sections on
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56. 
Cover image for Rethinking learning for a digital age : how learners are shaping their own experiences
Rethinking learning for a digital age : how learners are shaping their own experiences
Rethinking learning for a digital age : how learners are shaping their own experiences
by 
Sharpe, Rhona, 1969-
to access electronic resource
MyiLibrary http://0-lib.myilibrary.com.emu.londonmet.ac.uk?id=265977
Format: 
Books
Publication Date 
2010
Excerpt: 
that impact the net generation's satisfaction with online learning / Provisionality, play and pluralism
Available: Copies:
57. 
Cover image for Organisational behaviour : global and Southern African perspectives
Organisational behaviour : global and Southern African perspectives
Organisational behaviour : global and Southern African perspectives
by 
Robbins, Stephen P., 1943-
Format: 
Electronic Resources
Publication Date 
2009
Excerpt: 
-- Foundations of individual behavior -- Attitudes and job satisfaction -- Personality and values -- Perceptions
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58. 
Cover image for Work psychology : an introduction to human behaviour in the workplace
Work psychology : an introduction to human behaviour in the workplace
Work psychology : an introduction to human behaviour in the workplace
by 
Matthewman, Lisa.
Format: 
Books
Publication Date 
2009
Excerpt: 
satisfaction; 6. Relationships at work; 7. Groups, teams and decision making; 8. Leadership at work; 9. Career
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59. 
Cover image for Employee morale : driving performance in challenging times
Employee morale : driving performance in challenging times
by 
Bowles, David, Dr.
Format: 
Books
Publication Date 
2009
Excerpt: 
, Individual and Organizational HealthChapter 4: Case Study: Culture, Morale and Customer Satisfaction. Hilti
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60. 
Cover image for Handbook of principles of organizational behavior : indispensable knowledge for evidence-based management
Handbook of principles of organizational behavior : indispensable knowledge for evidence-based management
Handbook of principles of organizational behavior : indispensable knowledge for evidence-based management
by 
Locke, Edwin A.
Format: 
Books
Publication Date 
2009
Excerpt: 
. III. Turnover and Satisfaction -- Pt. IV. Motivation -- Pt. V. Team Dynamics -- Pt. VI. Leadership
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Robbins, Stephen P., 1943-
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