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61.

Cover image for Handbook of CRM : achieving excellence in customer management

Handbook of CRM : achieving excellence in customer management

by

Payne, Adrian.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

62.

Cover image for Marketing plans for service businesses : a complete guide

Marketing plans for service businesses : a complete guide

Marketing plans for service businesses : a complete guide

by

McDonald, Malcolm.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann

Available: Copies:

63.

Cover image for Cash flow forecasting

Cash flow forecasting

by

Fight, Andrew.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

64.

Cover image for Geotourism

by

Dowling, Ross K.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

65.

Cover image for Tourism Marketing for cities and towns : using branding and events to attract tourism

Tourism Marketing for cities and towns : using branding and events to attract tourism

by

Kolb, Bonita M.

Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005022585.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005022585-d.html

Format:

Books

Publication Date

2006

Excerpt:

Elsevier/Butterworth-Heinemann,

Available: Copies:

66.

Cover image for Tourism business frontiers : consumers, products and industry

Tourism business frontiers : consumers, products and industry

by

Buhalis, Dimitrios.

Format:

Books

Publication Date

2006 2005

Excerpt:

Elsevier Butterworth Heinemann,

Available: Copies:

67.

Cover image for Fundamentals of business economics : CIMA Certificate in Business Accounting

Fundamentals of business economics : CIMA Certificate in Business Accounting

by

Allen, Walter.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

68.

Cover image for Culinary creation

Culinary creation

Culinary creation

by

Morgan, James.L

Format:

Books

Publication Date

2006

Excerpt:

Elsevier/Butterworth-Heinemann

Available: Copies:

69.

Cover image for Culinary creation : an introduction to foodservice and world cuisine

Culinary creation : an introduction to foodservice and world cuisine

by

Morgan, James L. (James LeRoy), 1946-

Table of contents http://catdir.loc.gov/catdir/toc/ecip0519/2005027673.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0623/2005027673-d.html

Format:

Books

Publication Date

2006

Excerpt:

Butterworth-Heinemann hospitality management series.

Available: Copies:

70.

Cover image for Understanding change : theory, implementation and success

Understanding change : theory, implementation and success

by

Holbeche, Linda.

Format:

Books

Publication Date

2006

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

71.

Brand new justice

Brand new justice

by

Anholt, Simon

Format:

Books

Publication Date

2005

Excerpt:

Elsevier Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann

Available: Copies:

72.

Cover image for International cultural tourism : management, implications and cases

International cultural tourism : management, implications and cases

by

Leslie, David.

Format:

Books

Publication Date

2005

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

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(6)

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(2)

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(2)

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(2)

Holbeche, Linda.

(2)

Morris, Peter, 1937-

(2)

Page, Stephen, 1963-

(2)

(2)

Pizam, Abraham.

(2)

Timothy, Dallen J.

(2)

Adams, Lorne J.

(1)

(1)

(1)

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(1)

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(1)

Andersen, Kim Viborg.

(1)

(1)

(1)

Annacchino, Marc A.

(1)

(1)

Baker, Susan, 1958-

(1)

Bannister, Frank.

(1)

(1)

Bodeker, Gerard.

(1)

Boella, M. J. (Michael John)

(1)

Bolton, Sharon C., 1960-

(1)

Boniface, Brian G. Worldwide destinations : the geography of travel and tourism.

(1)

Bose, Sudhangshu.

(1)

Bounfour, Ahmed.

(1)

Bournois, Frank.

(1)

(1)

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(1)

Buhalis, Dimitrios.

(1)

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(1)

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(1)

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(1)

Buttle, Francis.

(1)

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(1)

Cass, John (Gene John)

(1)

Chartered Institute of Management Accountants.

(1)

Chartered Institute of Marketing.

(1)

Chaudhuri, Arjun.

(1)

Chavas, Jean-Paul.

(1)

Childs, Peter R. N.

(1)

(1)

Clutterbuck, David.

(1)

Cohen, Marc, 1964-

(1)

Cooper, Chris, 1952-

(1)

Cooper, Christopher P.

(1)

Coppola, Damon P.

(1)

(1)

Craig, Tom (Thomas)

(1)

(1)

De Chernatony, L. (Leslie)

(1)

Dowling, Ross K.

(1)

Drummond, Graeme.

(1)

Dunbar, Ian, 1951-

(1)

Edvinsson, Leif.

(1)

Elearn Limited (Great Britain)

(1)

(1)

Ettlie, John E.

(1)

Ettlie, John E. Managing technological innovation.

(1)

(1)

(1)

(1)

Flaherty, James.

(1)

Fong, Patrick Sik-wah.

(1)

(1)

Gilligan, Colin.

(1)

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(1)

(1)

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(1)

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(1)

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(1)

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(1)

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(1)

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(1)

Hall,Michael ... [et al.](ed)

(1)

Harris, Peter J. (Peter James), 1944-

(1)

Harris, Philip R. (Philip Robert), 1926-

(1)

Hastings, Gerard.

(1)

(1)

Hinton, Matthew.

(1)

(1)

(1)

Hoye, Russell, 1966-

(1)

Hughes, Phil (Phillip W.), 1946-

(1)

(1)

(1)

Jones, Andy, 1952-

(1)

Jones, Roger H.

(1)

Kanski, Jack J.

(1)

Katsioloudes, Marios I.

(1)

Katsioloudes, Marios I. Global strategic planning.

(1)

(1)

Kerrigan, Finola.

(1)

Kolb, Bonita M.

(1)

Kovacich, Gerald L.

(1)

Lancaster, Geoff

(1)

Lancaster, Geoffrey, 1938-

(1)

Lashley, Conrad.

(1)

Latzer, Barry, 1945-

(1)

(1)

Lester, Albert.

(1)

Lester, Albert. Project planning and control.

(1)

(1)

Love, Peter E. D.

(1)

Lowe, Robin, 1945-

(1)

Mackay, Adrian.

(1)

Maclaran, Pauline.

(1)

Mallen, Cheryl.

(1)

(1)

(1)

(1)

(1)

(1)

Masterman, Guy.

(1)

McDonald, Malcolm. Marketing planning for services.

(1)

Megginson, David, 1943-

(1)

(1)

Misiura, Shashi.

(1)

Mongiello, Marco.

(1)

Moran, Robert T., 1938-

(1)

Moran, Sarah V.

(1)

Morgan, James L. (James LeRoy), 1946-

(1)

Morgan, James.L

(1)

(1)

(1)

Neef, Dale, 1959-

(1)

(1)

Newsome, David, 1951-

(1)

Nicholas, John M., 1945-

(1)

Nicholas, John M., 1945- Project management for business and technology. 2004.

(1)

Norton, Philippa.

(1)

(1)

Parsons, Elizabeth.

(1)

Pergamon Flexible Learning.

(1)

Pirrie, Angela.

(1)

Pizam, Abraham (ed)

(1)

(1)

Prideaux, B. (Bruce)

(1)

Rao, Madanmohan.

(1)

Sigala, Marianna.

(1)

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(1)

(1)

Stanford, Naomi.

(1)

Stankosky, Michael.

(1)

Stredwick, John.

(1)

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(1)

(1)

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(1)

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(1)

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(1)

(1)

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(1)

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(1)

Upchurch, Randall S.

(1)

Vanhove, Norbert

(1)

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(1)

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(1)

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(1)

(1)

(1)

(1)

Wilson, R. M. S. (Richard Malcolm Sano)

(1)

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(1)

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(1)

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(1)

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(1)

Item Category 1

Material Type

Language

(107)

Library

Shelf Location

Publication Date

Subject

Knowledge management.

(7)

Marketing -- Management.

(6)

(6)

Organizational change.

(5)

Consumer behavior.

(4)

Corporate culture.

(4)

Hospitality industry -- Management.

(4)

Marketing -- Planning.

(4)

Project management.

(4)

(3)

Hospitality industry -- Accounting.

(3)

Information resources management.

(3)

(3)

(3)

Personnel management.

(3)

Strategic planning.

(3)

Tourism -- Management.

(3)

Business planning.

(2)

Employees -- Training of.

(2)

(2)

Gestion des connaissances.

(2)

(2)

Heritage tourism.

(2)

Hospitality industry -- Management -- Encyclopedias.

(2)

Management information systems.

(2)

Mentoring in business.

(2)

Organizational learning.

(2)

Resorts -- Management.

(2)

Service industries -- Marketing.

(2)

Special events -- Management.

(2)

Sports and tourism.

(2)

Tourism -- Marketing.

(2)

(2)

Accueil (Tourisme)

(1)

Accueil (Tourisme) -- Comptabilité

(1)

Accueil (tourisme) -- Gestion -- Encyclopédies.

(1)

(1)

Advertising -- Brand name products.

(1)

(1)

Affaires -- Recherche -- Méthodologie.

(1)

Analyse financière.

(1)

Architecture logicielle.

(1)

Arts -- Marketing.

(1)

Aufsatzsammlung

(1)

(1)

(1)

Beziehungsmanagement.

(1)

(1)

Brand name products -- Developing countries.

(1)

Brand name products -- Management.

(1)

Brand name products -- Planning.

(1)

Brand name products.

(1)

Branding (Marketing)

(1)

Branding (Marketing) -- Developing countries.

(1)

(1)

Building -- Estimates.

(1)

Business -- Research -- Methodology.

(1)

Business communication -- Blogs.

(1)

Business consultants.

(1)

Business enterprises -- Blogs.

(1)

Business enterprises.

(1)

Business ethics.

(1)

Call centers -- Customer services -- Evaluation.

(1)

Call centers -- Management.

(1)

Capital punishment -- United States -- Cases.

(1)

Career development.

(1)

(1)

Cash management.

(1)

Chemical engineering.

(1)

City promotion.

(1)

Collecte de données.

(1)

Communication in management.

(1)

Communication in organizations.

(1)

(1)

Computer crimes -- United States -- Prevention.

(1)

Computer networks -- Security measures.

(1)

Conseillers de gestion.

(1)

Consumer behavior

(1)

Consumer behavior -- Psychological aspects.

(1)

Corporate image.

(1)

Corporations -- Moral and ethical aspects.

(1)

Criminal investigation.

(1)

Cross-cultural studies.

(1)

Cultural property -- Protection.

(1)

Culturele verschillen.

(1)

Customer relations -- Management.

(1)

Customer relations.

(1)

Customer services.

(1)

Cyberspace -- Security measures.

(1)

Cyberterrorism -- United States -- Prevention.

(1)

Database management.

(1)

Decision making -- Econometric models.

(1)

Decision making.

(1)

(1)

(1)

Ecotourism -- Environmental aspects.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Counseling of.

(1)

Engineering design.

(1)

Entrepreneurship.

(1)

Entreprises -- Planification.

(1)

Executive coaching.

(1)

Executives -- Salaries, etc.

(1)

Export marketing -- Social aspects.

(1)

Fallstudiensammlung.

(1)

Financieel management.

(1)

(1)

Food service management -- Encyclopedias.

(1)

(1)

Fremdenverkehrsgeografie.

(1)

Fremdenverkehrsgeographie.

(1)

(1)

Gestion -- Recherche -- Méthodologie.

(1)

Gestion de projets.

(1)

(1)

Großbritannien.

(1)

(1)

Handbooks and manuals.

(1)

Health resorts -- Management.

(1)

Health resorts.

(1)

Heat resistant materials.

(1)

High technology.

(1)

Historic sites.

(1)

(1)

Hospitality industry -- Encyclopedias.

(1)

Hospitality industry -- Personnel management.

(1)

Hospitality industry.

(1)

Hotel management -- Encyclopedias.

(1)

(1)

(1)

Hôtels -- Gestion -- Encyclopédies.

(1)

(1)

Industrial hygiene -- Great Britain -- Examinations -- Study guides.

(1)

Industrial management.

(1)

Industrial safety -- Great Britain -- Examinations -- Study guides.

(1)

Industrial safety -- Law and legislation -- Great Britain -- Examinations -- Study guides.

(1)

Information storage and retrieval systems.

(1)

Information technology -- Costs.

(1)

Information technology -- Management.

(1)

Information technology.

(1)

Intangible property -- Management.

(1)

(1)

Intellectual capital.

(1)

International business enterprises -- Management.

(1)

International cooking.

(1)

International economic relations.

(1)

Internet marketing.

(1)

Kennismanagement.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Knowledge management -- Data processing.

(1)

Knowledge management -- Social aspects.

(1)

Knowledge management -- Study and teaching.

(1)

Kundenmanagement.

(1)

(1)

Leisure industry -- Marketing.

(1)

Letting of contracts.

(1)

Machine design.

(1)

Management -- Research -- Methodology.

(1)

Management ; SWD-ID: 40372789

(1)

Managerial accounting.

(1)

Managerial economics -- Examinations -- Study guides.

(1)

Managerial economics -- Examinations, questions, etc.

(1)

Market segmentation.

(1)

(1)

Marketing -- Decision making.

(1)

Marketing social.

(1)

Materiales resistentes al calor.

(1)

Mechanical engineering.

(1)

Méthodologie de recherche.

(1)

National security -- United States.

(1)

New products -- Planning.

(1)

Nonprofit organizations.

(1)

(1)

Organizational behavior.

(1)

Organizational effectiveness.

(1)

Performance standards -- Management.

(1)

Planung ; SWD-ID: 40462353

(1)

Process control.

(1)

Product management.

(1)

Project management -- Data processing.

(1)

(1)

Psychology, Industrial.

(1)

Rechnungswesen.

(1)

Recubrimiento refractario.

(1)

Reengineering (Management)

(1)

Refractory coating.

(1)

(1)

Relationship marketing -- Management.

(1)

Research, Industrial -- Management.

(1)

Resorts -- Management -- Case studies.

(1)

Resorts -- Marketing.

(1)

Restaurant management.

(1)

Risk -- Econometric models -- Problems, exercises, etc.

(1)

Risk -- Econometric models.

(1)

Risk management.

(1)

Service industries -- Management.

(1)

Service industries -- Planning.

(1)

Social marketing.

(1)

Société de conseil.

(1)

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