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1. 
Cover image for The AMA handbook of project management
by 
Dinsmore, Paul C.
Format: 
Books
Publication Date 
2014
Excerpt: 
construction / Christopher Sauer -- ch. 44. Why IT matters : project management for information technology
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2. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer service industry -- Customer services.
Available: Copies:
3. 
Cover image for Principles of marketing
by 
Kotler, Philip (Philip J.), 1931-
Format: 
Books
Publication Date 
2014 2013
Excerpt: 
. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New
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4. 
Cover image for Principles of marketing
by 
Kapoor, Neeru.
Format: 
Books
Publication Date 
2014
Excerpt: 
This book has been written with the objectives of providing students with the latest information on
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5. 
Cover image for WTO domestic regulation and services : trade putting principles into practice
by 
Lim, Aik Hoe, editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
WTO domestic regulation and services : trade putting principles into practice / Lim, Aik Hoe
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6. 
Cover image for Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
framework ; Information communications technologies in tourism ; Travel intermediaries : tour operators and
Available: Copies:
7. 
Cover image for Marketing
by 
Kotler, Philip, 1931-
Format: 
Books
Publication Date 
2013
Excerpt: 
advantage -- PART 2. Understanding the market. The global marketing environment -- Information management
Available: Copies:
8. 
Cover image for Consumer behaviour
by 
Blythe, Jim.
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Disposal -- Further reading -- References -- 14.Services markets -- Introduction -- Services - products or
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9. 
Cover image for The new academic librarian : essays on changing roles and responsibilities
by 
Peacock, Rebeca, 1985-, editor of compilation.
Format: 
Books
Publication Date 
2013
Excerpt: 
: librarianship at sea / Joseph Williams -- Integrative services for demographic and geographic information system
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10. 
Cover image for Victimology : the essentials
by 
Daigle, Leah E.
Format: 
Books
Publication Date 
2013
Excerpt: 
Response -- United States Governmental/Criminal Justice Response -- Victim Services -- Victims of Terrorism
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by 
Millard, D. (Daleen), author.
Format: 
Books
Publication Date 
2013
Excerpt: 
Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS). While the former statutes regulate
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12. 
Cover image for Service management : an integrated approach
by 
Looy, Bart van.
Format: 
Books
Publication Date 
2013 2011
Excerpt: 
Service management : an integrated approach / Looy, Bart van.
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