integrates the discussion of information technology throughout. Illustrations and examples highlight how

climate change activism, digital technology, pandemics and AI. With three new chapters on group behaviour

emergent models of strategic management. Application of strategic theory to key areas such as technology

topics -- 25. Payment and methods of payment -- 26. Financial technology: selected topics -- 27

technology, as well as by advances in the theory of investments. Yet the financial crisis of 2008-2009 also

the Content Areas -- CHAPTER 12 Planning, Instruction, and Technology -- CHAPTER 13 Motivation

forensics and cybercrime -- Developments in forensic technology.

Technology.

, supportive technology and management techniques -- Public management: issues, challenges and remedies

Information technology.

advertising. In the new edition, the authors take a deeper dive into the exploration of digital technology and

. -- Customer service via technology -- 10. Encouraging customer loyalty -- 11. Managing your time -- 12