by
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format:
Books
Publication Date
2006
Excerpt:
Connecting with your customers. Harvard Business School.
by
Hughes, Arthur Middleton.
Table of contents http://www.loc.gov/catdir/toc/ecip059/2005006389.html
Format:
Books
Publication Date
2006 2005
Excerpt:
Strategic database marketing : the masterplan for starting and managing a profitable, customer
by
Cant, M. C. (Michael Colin), 1957-
Format:
Books
Publication Date
2006
Excerpt:
buying behaviour -- Consumer loyalty -- Building relationships with customers -- E-commerce and its value
by
Kotler, Philip.
Format:
Books
Publication Date
2006
Excerpt:
managing products -- Internal marketing -- Building customer loyalty through quality -- Pricing products
by
Stinnett, Bill.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Format:
Books
Publication Date
2005
Excerpt:
Customer loyalty.
by
Best, Roger J.
Format:
Books
Publication Date
2005
Excerpt:
Market-based management : strategies for growing customer value and profitability / Best, Roger J.
by
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format:
Books
Publication Date
2005
Excerpt:
The loyalty advantage : essential steps to energize your company, your customers, your brand /
by
Van Hooser, Phillip, 1957-
Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Format:
Books
Publication Date
2005
Excerpt:
Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Van Hooser
by
Wreden, Nick.
ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html
Format:
Books
Publication Date
2005
Excerpt:
Customer relations.
by
Tybout, Alice M.
Table of contents http://catdir.loc.gov/catdir/toc/ecip059/2005007457.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016292713&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-d.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016292713&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0622/2005007457-d.html
Format:
Books
Publication Date
2005
Excerpt:
Customer relations -- Management.
by
Atkin, Douglas.
Table of contents http://catdir.loc.gov/catdir/toc/fy045/2004044283.html
Format:
Books
Publication Date
2004
Excerpt:
Customer loyalty.
by
Stone, Merlin, 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004014622.html
Format:
Books
Publication Date
2004
Excerpt:
Consumer insight : how to use data and market research to get closer to your customer / Stone
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