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25. 
Cover image for Agency account handling : avoiding blood, sweat and tears
Agency account handling : avoiding blood, sweat and tears
Agency account handling : avoiding blood, sweat and tears
by 
Sims, Michael.
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003025316.html
Publisher description http://www.loc.gov/catdir/description/wiley041/2003025316.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003025316.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Service industries -- Marketing.
Available: Copies:
26. 
Cover image for Employment relations in the hospitality and tourism industries
Employment relations in the hospitality and tourism industries
Employment relations in the hospitality and tourism industries
by 
Lucas, Rosemary.
Table of contents http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Employment relations in the hospitality and tourism industries / Lucas, Rosemary.
Available: Copies:
27. 
Cover image for Grasping service marketing
Grasping service marketing
Grasping service marketing
by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2004
Excerpt: 
Service industries.
Available: Copies:
28. 
Cover image for World city network : a global urban analysis / Peter J.
World city network : a global urban analysis / Peter J.
World city network : a global urban analysis / Peter J.
by 
Taylor, Peter J.
Format: 
Books
Publication Date 
2003
Excerpt: 
Service industries.
Available: Copies:
29. 
Cover image for Uncommon practice : people who deliver a great brand experience
Uncommon practice : people who deliver a great brand experience
Uncommon practice : people who deliver a great brand experience
by 
Smith, Shaun.
Format: 
Books
Publication Date 
2002
Excerpt: 
Service industries -- Marketing.
Available: Copies:
30. 
Cover image for Principles of service marketing and management
Principles of service marketing and management
Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
Service industries -- United States -- Management.
Available: Copies:
31. 
Cover image for Principles of services marketing
Principles of services marketing
Principles of services marketing
by 
Palmer, Adrian, 1955-
Format: 
Books
Publication Date 
2001
Excerpt: 
Service industries -- Marketing.
Available: Copies:
32. 
Cover image for Innovative planning for electronic commerce and enterprises : a reference model
Innovative planning for electronic commerce and enterprises : a reference model
Innovative planning for electronic commerce and enterprises : a reference model
by 
Hsu, Cheng, 1951-
Format: 
Books
Publication Date 
2000
Excerpt: 
. Customer Service for Samsung Heavy Industries -- 9. A Few More Thoughts.
Available: Copies:
33. 
Cover image for In search of the African business renaissance : an African cultural perspective
In search of the African business renaissance : an African cultural perspective
In search of the African business renaissance : an African cultural perspective
by 
Mbigi, Lovemore.
Format: 
Books
Publication Date 
2000
Excerpt: 
organizations ; A comprehensive framework for implementing best operating practices in manufacturing industries.
Available: Copies:
34. 
Cover image for The media student's book
The media student's book
by 
Branston, Gill.
Format: 
Books
Publication Date 
1999
Excerpt: 
. Globalisation -- 21. Case study: Making and enjoying global music -- 22. Industries -- 23. Case study: Who owns
Available: Copies:
35. 
Cover image for Services marketing
Services marketing
Services marketing
by 
Kurtz, David L., 1941-
Format: 
Books
Publication Date 
1998
Excerpt: 
Service industries -- Marketing.
Available: Copies:
36. 
Cover image for Services marketing : a managerial perspective
Services marketing : a managerial perspective
Services marketing : a managerial perspective
by 
McColl, Rod, 1957-
Format: 
Books
Publication Date 
1998
Excerpt: 
Service industries -- Marketing.
Available: Copies:
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Lovelock, Christopher H.
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