72 Results Found
000000000000IIE
1.
by
Best, Roger J.
Format:
Books
Publication Date
2005
Excerpt:
Market-based management : strategies for growing customer value and profitability / Best, Roger J.
by
Van Hooser, Phillip, 1957-
Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Format:
Books
Publication Date
2005
Excerpt:
Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Van Hooser
by
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format:
Books
Publication Date
2005
Excerpt:
The loyalty advantage : essential steps to energize your company, your customers, your brand /
4.
by
Stinnett, Bill.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html
Format:
Books
Publication Date
2005
Excerpt:
Customer loyalty.
5.
by
Atkin, Douglas.
Sample text http://catdir.loc.gov/catdir/enhancements/fy0720/2004044283-s.html
Table of contents http://catdir.loc.gov/catdir/toc/fy045/2004044283.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0720/2004044283-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0720/2004044283-d.html
Table of contents http://catdir.loc.gov/catdir/toc/fy045/2004044283.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0720/2004044283-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0720/2004044283-d.html
Format:
Books
Publication Date
2004
Excerpt:
Customer loyalty.
6.
by
Atkin, Douglas.
Table of contents http://catdir.loc.gov/catdir/toc/fy045/2004044283.html
Format:
Books
Publication Date
2004
Excerpt:
Customer loyalty.
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Customer services.
8.
by
Stone, Merlin, 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004014622.html
Format:
Books
Publication Date
2004
Excerpt:
Consumer insight : how to use data and market research to get closer to your customer / Stone
9.
by
Butterfield, Leslie, 1952-
Table of contents http://catdir.loc.gov/catdir/toc/els031/2002043685.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2002043685.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2002043685.html
Format:
Books
Publication Date
2003
Excerpt:
advertising works' / Tim Broadbent -- How advertising affects customer loyalty / Andrew Crosthwaite -- Long
10.
by
Kotler, Philip.
Format:
Books
Publication Date
2003 2002
Excerpt:
managing products -- Internal marketing -- Building customer loyalty through quality -- Pricing products
11.
by
Thull, Jeff, 1949-
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002153141.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153141.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley045/2002153141.html
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153141.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley045/2002153141.html
Format:
Books
Publication Date
2003
Excerpt:
rather than confrontation, and the most formidable barrier of all to your competition - customer loyalty
12.
by
Lovelock, Christopher H.
Format:
Books
Publication Date
2002
Excerpt:
Processes -- pt. 2. The Service Customer -- ch. 3. Managing Service Encounters -- ch. 4. Customer Behavior