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Business management : a value chain approach

Nieman, Gideon.

Format:

Books

Publication Date

2006

Excerpt:

Available: Copies:

Business process management : practical guidelines to successful implementations

Jeston, John.

Format:

Books

Publication Date

2006

Excerpt:

Available: Copies:

The exceptional manager : making the difference

Delbridge, Rick.

Table of contents only http://www.loc.gov/catdir/toc/ecip0519/2005027339.html

Format:

Books

Publication Date

2006

Excerpt:

Available: Copies:

Improving service quality in the global economy : achieving high performance in public and private sectors

Milakovich, Michael E.

Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html

Format:

Books

Publication Date

2006 2005

Excerpt:

1. Introduction : the need for improved global service quality -- 2. Applying total quality service

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Process management excellence : the art of excelling in process management

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html

Format:

Books

Publication Date

2006

Excerpt:

-- Requirements for level 4 qualification -- Requirements for level 3 qualification -- Requirements for level 2

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Project management excellence : the art of excelling in project management

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip066/2006000233.html

Format:

Books

Publication Date

2006

Excerpt:

Five pillars of organizational excellence ; 2.

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Business management : a value chain approach

Nieman, Gideon.

Format:

Books

Publication Date

2006

Excerpt:

Available: Copies:

Management : theory and practice

Cole, Kris.

Format:

Books

Publication Date

2005

Excerpt:

S1 -- Workplace learning by Gerry Corcoran and John Welch (110p.), s2 -- Customer service by Bruce

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Organisations and the business environment

Campbell, David J.

Format:

Books

Publication Date

2005

Excerpt:

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10.

Corporate governance : critical perspectives on business and management

Clarke, Thomas, 1950-

Format:

Books

Publication Date

2005

Excerpt:

v. 1. The genesis of corporate governance -- v. 2. Anglo-American corporate governance -- v. 3

Available: Copies:

11.

Managing in times of change : 24 lessons for leading individuals and teams through change

Maginn, Michael D.

Table of contents only http://www.loc.gov/catdir/toc/fy054/2005276511.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0626/2005276511-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0626/2005276511-d.html

Format:

Books

Publication Date

2005

Excerpt:

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12.

Managing innovation : integrating technological, market and organizational change

Tidd, Joseph, 1960-

Format:

Books

Publication Date

2005

Excerpt:

1. Key issues in innovation management -- 2. Innovation as a management process -- 3. Developing

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