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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- External Service Desk's Role -- External Service Desk's Position in the Organization -- Case Study: Service
Available: Copies:
2. 
Cover image for Effective business communication in organisations : preparing messages that communicate
by 
Fielding, M. L. (Michael L.), author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Writing summaries and essays -- How to approach a case study -- Referencing -- The elements of readability
Available: Copies:
3. 
Cover image for Professional application lifecycle management with Visual Studio® 2013
by 
Gousset, Mickey, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
, Sequence, Component, And Class Diagrams -- Use Case Diagrams -- Creating A Use Case Diagram -- Use Case
Available: Copies:
4. 
Cover image for Leadership
by 
Iszatt-White, Marian, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
clear case studies, which offer students the opportunity for critical reflection.
Available: Copies:
by 
Fielding, M. L. (Michael L.), author.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Writing summaries and essays -- How to approach a case study -- Referencing -- The elements of readability
Available: Copies:
6. 
Cover image for Psychological testing and assessment : an introduction to tests and measurement
by 
Cohen, Ronald Jay.
Format: 
Books
Publication Date 
2013
Excerpt: 
Overview -- The Diagnosis Of Mental Disorders -- The Interview In Clinical Assessment -- Case History Data
Available: Copies:
7. 
Cover image for Strategic management : developing sustainability in Southern Africa
by 
Louw, Lynette.
Format: 
Books
Publication Date 
2013
Excerpt: 
Strategic planning -- South Africa -- Case studies.
Available: Copies:
8. 
Cover image for System analysis and design.
by 
Roth, Roberta M. (Roberta Marie), 1955-
Format: 
Books
Publication Date 
2013
Excerpt: 
. Use Case Analysis -- Ch. 5. Process Modeling -- Ch. 6. Data Modeling -- pt. 3. Design Phase -- Ch. 7
Available: Copies:
9. 
Cover image for Guilt
by 
Kellerman, Jonathan.
Format: 
Books
Publication Date 
2013
Excerpt: 
human skeleton. The case hits the media, and theories abound. The most likely culprit is a mysterious
Available: Copies:
10. 
Cover image for Corporate communication
by 
Argenti, Paul A.
Format: 
Books
Publication Date 
2013
Excerpt: 
Communication Connection to Vision -- Case Questions -- From "PR" to "CorpComm" -- The First Spin Doctors -- A
Available: Copies:
11. 
Cover image for Research methods
by 
White, Theresa L.
Format: 
Books
Publication Date 
2013
Excerpt: 
and Case-Study Research -- Nonexperimental Research, Part 2: Survey Research -- True Experiments, Part
Available: Copies:
12. 
Cover image for Theory of strategic management : with cases
by 
Jones, Gareth R.
Format: 
Books
Publication Date 
2013
Excerpt: 
Strategic planning -- Case studies.
Available: Copies:
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