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1. 
Cover image for The new relationship marketing : how to build a large, loyal, profitable network using the social Web
by 
Smith, Mari, 1966-
Format: 
Books
Publication Date 
2011
Excerpt: 
culture of Facebook, Twitter, and other popular online platforms. Shows exactly what to automate and
Available: Copies:
2. 
Cover image for The new edge in knowledge : how knowledge management is changing the way we do business
by 
O'Dell, Carla S., 1950-
Format: 
Books
Publication Date 
2011
Excerpt: 
can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger
Available: Copies:
3. 
Cover image for Unmarketing : stop marketing. Start engaging.
by 
Stratten, Scott.
Format: 
Books
Publication Date 
2010
Excerpt: 
-- Transparency and Authenticity -- My Transparency on Twitter -- Your Transparency on Twitter -- Affiliates
Available: Copies:
4. 
Cover image for The handbook of online and social media research : tools and techniques for market researchers
by 
Poynter, Ray.
Format: 
Books
Publication Date 
2010
Excerpt: 
reliability, into the maelstrom that is unfolding in the post Web 2.0 world of Twitter, community panels
Available: Copies:
5. 
Cover image for Social media for trainers : techniques for enhancing and extending learning
by 
Bozarth, Jane, 1961-
Format: 
Books
Publication Date 
2010
Excerpt: 
challenges faced by workplace training practitioners. Social media vehicles such as Twitter and Facebook, for
Available: Copies:
6. 
Cover image for The 2020 workplace : how innovative companies attract, develop, and keep tomorrow's employees today
by 
Meister, Jeanne C.
Format: 
Books
Publication Date 
2010
Excerpt: 
in action, including a YouTube new-hire orientation contest, the use of Twitter for sourcing job
Available: Copies:
by 
Zimmerman, Jan.
Format: 
Regular print
Publication Date 
2010
Excerpt: 
Facebook, LinkedIn, and Twitter are today's hottest marketing tools. This all-in-one guide by an
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8. 
Cover image for The dragonfly effect : quick, effective, and powerful ways to use social media to drive social change
by 
Aaker, Jennifer Lynn.
Format: 
Books
Publication Date 
2010
Excerpt: 
the mechanics of using Facebook, Twitter, and YouTube to compete in business. But no book addresses
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9. 
Cover image for Web 2.0 how-to for educators
by 
Solomon, Gwen, 1944- author.
Format: 
Books
Publication Date 
2010
Excerpt: 
Introduction -- Blogs -- Microblogs : Twitter -- Podcasts and vodcasts -- Productivity applications
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11. 
Cover image for This is social media : tweet, blog, link and post your way to business success
by 
Clapperton, Guy.
Format: 
Books
Publication Date 
2009
Excerpt: 
-- Picasa -- Twitter -- Youtube -- Where will people find you? -- The joy of text : blogging, Twitter
Available: Copies:
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