Decision making.

-- Judgment and Decision Making Based on High Consumer Effort -- Judgment and Decision Making Based on Low

decision-making. Includes case studies from the UK, USA and mainland Europe and Asia . Assesses the

and individual decision making -- Basic motivation concepts -- Motivation: from concepts to

-- Decision making insights -- Other -- II Working with others: Communication skills -- Leadership and team

Introduction to services marketing -- The management of service quality -- Customer decision making

decision making -- Selling your ideas : proposals, business plans and corporate CVs -- Meeting matters

solving -- Decision-making -- Functional organisation breakdown structures (OBS) -- Matrix organisation

to financial management -- Financial decision-making -- Human resources management -- Communication

-- Problem- solving and decision-making -- Managing cultural diversity -- Business ethics