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49.

Cover image for Services marketing : people, technology, strategy

Services marketing : people, technology, strategy

by

Lovelock, Christopher H.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2011

Excerpt:

Service industries -- Marketing.

Available: Copies:

50.

Cover image for How creativity is changing China

How creativity is changing China

by

Li, Wuwei, 1942-

Format:

Books

Publication Date

2011

Excerpt:

Industries -- Social aspects -- China.

Available: Copies:

51.

Cover image for Textiles

by

Kadolph, Sara J.

Format:

Books

Publication Date

2011

Excerpt:

Industries textiles.

Available: Copies:

52.

Cover image for THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases

THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases

by

Stickdorn, Marc, author.

Format:

Books

Publication Date

2011

Excerpt:

Service industries -- Management.

Available: Copies:

53.

Cover image for Those in peril

by

Smith, Wilbur A.

Format:

Books

Publication Date

2011

Excerpt:

Oil industries -- Fiction.

Available: Copies:

54.

Cover image for Global shift : mapping the changing contours of the world economy

Global shift : mapping the changing contours of the world economy

by

Dicken, Peter.

Format:

Books

Publication Date

2011

Excerpt:

Industries -- History -- 20th century.

Available: Copies:

55.

Cover image for The role of intellectual property rights in biotechnology innovation

The role of intellectual property rights in biotechnology innovation

by

Castle, David, 1967-

Format:

Books

Publication Date

2011 1120

Excerpt:

Biotechnology industries -- Law and legislation.

Available: Copies:

56.

Cover image for Marketing plans for service businesses : a complete guide

Marketing plans for service businesses : a complete guide

by

McDonald, Malcolm.

Format:

Books

Publication Date

2011

Excerpt:

Service industries -- Marketing.

Available: Copies:

57.

Cover image for Green energy : an A-to-Z guide

Green energy : an A-to-Z guide

by

Mulvaney, Dustin.

Format:

Books

Publication Date

2011

Excerpt:

Clean energy industries -- Handbooks, manuals, etc.

Available: Copies:

58.

Cover image for The third industrial revolution : how lateral power is transformimg energy, the economy, and the world

The third industrial revolution : how lateral power is transformimg energy, the economy, and the world

by

Rifkin, Jeremy.

Format:

Books

Publication Date

2011

Excerpt:

Clean energy industries.

Available: Copies:

59.

Cover image for The dynamics of local learning in global value chains : experiences from East Asia

The dynamics of local learning in global value chains : experiences from East Asia

by

Kawakami, Momoko.

Format:

Books

Publication Date

2011

Excerpt:

Manufacturing industries -- Economic aspects -- East Asia.

Available: Copies:

60.

Cover image for The dynamics of knowledge externalities : localized technological change in Italy

The dynamics of knowledge externalities : localized technological change in Italy

Format:

Books

Publication Date

2011

Excerpt:

High technology industries -- Italy.

Available: Copies:

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Author

(5)

Lovelock, Christopher H.

(5)

McDonald, Malcolm.

(3)

Palmer, Adrian, 1955-

(3)

(3)

Bateson, John E. G.

(2)

Berndt, A. (Adele), 1966- editor.

(2)

Bitner, Mary Jo.

(2)

Boshoff, Christo, editor.

(2)

Caves, Richard E.

(2)

Gremler, Dwayne D.

(2)

Hoffman, K. Douglas.

(2)

Jordaan, Yolanda.

(2)

Landes, David S.

(2)

Rashid, Karim, 1960-

(2)

Sengupta, Jatikumar.

(2)

Smith, Ron, 1946 September 2-

(2)

Steiner, George Albert, 1912-

(2)

Steiner, John F.

(2)

(2)

Zeithaml, Valarie A.

(2)

(1)

Ajia Keizai Kenkyūjo (Japan)

(1)

Al-Hakim, Latif, 1946-

(1)

Andreasson, Stefan. British and US strategies in the competition for energy resources in Sub-Saharan Africa.

(1)

Antonelli, Paola.

(1)

Applied Econometrics Association.

(1)

Aswathanarayana, U.

(1)

Atkinson, Sam, editor.

(1)

Badillo, Patrick-Yves editor.

(1)

Badillo, Patrick-Yves.

(1)

Banks, Miranda J., 1972-

(1)

Baron, Steve (J. Steve)

(1)

Barton, Barry, 1953-

(1)

Baschab, John, 1968-

(1)

Beauchamp, Tom L.

(1)

Beck, Ulrich, 1944-2015.

(1)

Berger, Warren.

(1)

(1)

Bitzer, Verena, editor.

(1)

Black, Grant, 1970-

(1)

Bordoloi, Sanjeev, author.

(1)

Borodzicz, Edward P.

(1)

Boshoff, Christo.

(1)

Bowie, Norman E., 1942-

(1)

(1)

Bryson, J. R., 1963-

(1)

Bryson, J. R., 1963- editor.

(1)

Busch, Lawrence.

(1)

Business Monitor International.

(1)

(1)

Caldwell, John Thornton, 1954-

(1)

Callaghan, Bill.

(1)

Carstensen, Peter C., 1942-

(1)

Castells, Manuel, 1942-

(1)

Castle, David, 1967-

(1)

Chevalier, Jean Marie.

(1)

Childress, Clayton, author.

(1)

Clark, Graham, 1949- author.

(1)

(1)

Clark, Jennifer.

(1)

Clooney, George.

(1)

Clow, Kenneth E.

(1)

(1)

Corey, E. Raymond.

(1)

Cox, Jeff, 1951-

(1)

Crichton, David.

(1)

Croteau, David R.

(1)

Croteau, David Verfasser. (DE-588)1160603677

(1)

Croteau, David, author.

(1)

Croteau, David.

(1)

Crotts, John C.

(1)

Cunningham, Stuart.

(1)

Dalton, Dennis R.

(1)

(1)

(1)

Daniels, P. W. (Peter Walters), 1945-

(1)

Daniels, P. W., editor.

(1)

Datamonitor (Firm)

(1)

Davies, Andrew, 1960-

(1)

Davies, Rosamund.

(1)

DeFillippi, Bob, editor.

(1)

Deetz, Stanley.

(1)

Dempsey, John S.

(1)

Dhanda, Kanwalroop Kathy, 1970-

(1)

Dharan, Bala G.

(1)

Dickson, Marsha Ann.

(1)

Diebold, Nicolas F.

(1)

Dierdonck, R. van (Roland)

(1)

Diop, Cheikh Anta, 1923-1986.

(1)

Diop, Cheikh Anta.

(1)

Djellal, Faridah.

(1)

Dodgson, Mark, 1957-

(1)

Du Plessis, Erik.

(1)

Du Plessis, P. J. (Phillipus Jacobus), 1943-

(1)

(1)

ECSSR's Energy Conference (8 : 2002 : Abu Dhabi).

(1)

Eberhard, Anton A

(1)

Eberhard, Anton A.

(1)

(1)

Elkington, John.

(1)

Enders, Albrecht.

(1)

Evans, David S. (David Sparks), 1954-

(1)

Evans, Leighton, author.

(1)

Fanchon, Phillip.

(1)

Farmer, Susan Beth.

(1)

Fay, John, 1934-

(1)

Feinaugle, Clemens.

(1)

Ferrell, Linda.

(1)

(1)

(1)

Finger, Matthias.

(1)

Fiorenzani, Stefano.

(1)

Fisk, Raymond P.

(1)

Fitzsimmons, James A.

(1)

Fitzsimmons, James A., author.

(1)

Fitzsimmons, Mona J.

(1)

Fitzsimmons, Mona J., author.

(1)

Flath, Camden, 1987-

(1)

(1)

(1)

(1)

(1)

Gaghan, Stephen.

(1)

Gale Research Inc.

(1)

Gallouj, Faïz.

(1)

Gamble, Andrew.

(1)

(1)

George, Kenneth Desmond.

(1)

Gerbner, George,.

(1)

Gerstner, Louis V.

(1)

(1)

(1)

Goldratt, Eliyahu M., 1947-2011.

(1)

Goodstein, David L., 1939-

(1)

Great Britain. Office of Government Commerce.

(1)

Griffin-EL, Eliada Wosu, editor.

(1)

Grimshaw, Damian.

(1)

Grove, Stephen J. (Stephen John), 1950-

(1)

Grèonroos, Christian, 1947-

(1)

Hafter, Daryl M., 1935-

(1)

Hagiu, Andrei, 1977-

(1)

Hall, Martin, editor.

(1)

Hamann, Ralph, editor.

(1)

Hansen, Jan Petter, author.

(1)

Harris, Kim, 1957-

(1)

(1)

Hart, Gillian Patricia.

(1)

Hartley, John, 1948-

(1)

Healey, Justin.

(1)

(1)

Helsdingen, Piet van.

(1)

Herbert, Eugenia W.

(1)

Heuvelhof, E. F. ten (Ernst F.)

(1)

(1)

(1)

Hobday, Michael.

(1)

Hobsbawm, E. J. (Eric John), 1917-

(1)

Hoffman, K. Douglas. Essentials of services marketing.

(1)

(1)

Holt, Jennifer.

(1)

Hoynes, William D.

(1)

Hoynes, William Verfasser. (DE-588)1160603774

(1)

Hoynes, William, author.

(1)

Hoynes, William.

(1)

Human Sciences Research Council.

(1)

Hung, Yung-Tse.

(1)

(1)

Institute of Leisure & Amenity Management (Great Britain)

(1)

International Bar Association. Section on Energy and Natural Resources Law.

(1)

Intriligator, Michael D.

(1)

Jansson, Jan Owen.

(1)

Jaworski, Bernard J.

(1)

Jelassi, Tawfik, 1957-

(1)

Jenkins, Rhys Owen, 1948-

(1)

John Wiley & Sons, publisher.

(1)

John, Joby, 1957-

(1)

Johnson, Hazel.

(1)

Johnston, Robert, 1953- author.

(1)

Johnston, Robert.

(1)

Joll, Caroline.

(1)

(1)

Julier, Guy. Thames and Hudson encyclopaedia of 20th century design and designers.

(1)

Kadolph, Sara J.

(1)

Kapika, Joseph.

(1)

Karamchedu, Varada Raj.

(1)

Kariyawasam, Rohan, 1965-

(1)

Karlsson, Charlie, 1945-

(1)

(1)

Kawakami, Momoko.

(1)

Keane, Michael, 1952-

(1)

Keegan, Timothy J.

(1)

Kelly, Dominic, 1965-

(1)

Kelly, Gavin, 1970-

(1)

King-Gordon, Stacey, author.

(1)

Klare, Michael T., 1942-

(1)

Knight, Charles F.

(1)

Kressel, Henry.

(1)

Kurtz, David L., 1941-

(1)

Kèunneke, Rolf W.

(1)

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(241)

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(3)

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(1)

(1)

Item Category 1

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On-Shelf Faculty Humanities (IIE CAT only)

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Publication Date

Subject

Service industries -- Marketing.

(21)

Service industries -- Management.

(13)

Industries -- Social aspects.

(10)

Service industries.

(8)

Customer services.

(7)

Industries -- Environmental aspects.

(7)

(7)

Social responsibility of business.

(7)

Technological innovations -- Economic aspects.

(7)

(6)

(6)

International economic relations.

(6)

Marketing -- Management.

(6)

Professions -- Marketing.

(6)

(6)

Industries -- History -- 20th century.

(5)

Strategic planning.

(5)

Energy industries.

(4)

(4)

High technology industries.

(4)

Industries -- Security measures.

(4)

Sustainable development.

(4)

Arts -- Economic aspects.

(3)

Biotechnology industries.

(3)

Business enterprises -- Environmental aspects.

(3)

(3)

Creative ability in business.

(3)

Cultural industries -- Economic aspects.

(3)

Customer services -- South Africa -- Marketing.

(3)

Defense industries.

(3)

Economic development.

(3)

Economic geography.

(3)

Globalization -- Economic aspects.

(3)

High technology industries -- Management.

(3)

High technology industries -- Marketing.

(3)

Industrial design.

(3)

Industrial management.

(3)

Industries -- Social aspects -- United States.

(3)

Industries -- South Africa.

(3)

Industries -- Technological innovations -- Economic aspects.

(3)

International business enterprises.

(3)

Management -- Environmental aspects.

(3)

Marketing -- South Africa -- Management.

(3)

Marketing -- South Africa.

(3)

Mass media -- Political aspects -- United States.

(3)

Mass media -- Social aspects -- United States.

(3)

Organizational change.

(3)

Power resources.

(3)

Professions -- South Africa -- Marketing.

(3)

Renewable energy sources.

(3)

Service industries -- Planning.

(3)

Service industries -- South Africa -- Marketing.

(3)

South Africa -- Industries -- Periodicals.

(3)

(2)

Africa, Sub-Saharan -- Civilization.

(2)

Africa, Sub-Saharan -- Economic conditions.

(2)

Africa, Sub-Saharan -- Politics and government.

(2)

Armed Forces -- Appropriations and expenditures.

(2)

Art and industry.

(2)

Art et industrie.

(2)

(2)

Book industries and trade.

(2)

Business ethics.

(2)

Climatic changes.

(2)

(2)

Computerindustrie.

(2)

Cultural industries.

(2)

Customer services -- Marketing.

(2)

Design industriel.

(2)

(2)

(2)

Economic history -- 20th century.

(2)

Economic policy.

(2)

Electric industries -- United States -- Management -- Case studies.

(2)

Energy industries -- Environmental aspects.

(2)

(2)

Environmental policy.

(2)

Family-owned business enterprises -- Case studies.

(2)

Finance -- South Africa -- Periodicals.

(2)

Grafische vormgeving.

(2)

Grafisk formgivning.

(2)

Graphic design (Typography)

(2)

High technology industries -- Law and legislation -- United States.

(2)

High technology industries -- Location.

(2)

Industrial organization (Economic theory)

(2)

Industrial organization.

(2)

Industrial policy -- United States.

(2)

Industrial sociology.

(2)

Industrie -- Organisation, contrôle, etc.

(2)

(2)

Industries -- Africa, Sub-Saharan.

(2)

Industries -- Developing countries.

(2)

Industries -- Europe -- History.

(2)

(2)

Industriesoziologie.

(2)

Internationale ondernemingen.

(2)

Layout (Printing)

(2)

(2)

Manufacturing industries.

(2)

Maquettes (Industries graphiques)

(2)

Mass media -- Moral and ethical aspects.

(2)

Military policy -- Economic aspects.

(2)

New business enterprises -- Law and legislation -- United States.

(2)

Pan-Africanism.

(2)

Power resources -- Africa, Sub-Saharan.

(2)

Private security services.

(2)

(2)

Rashid, Karim, 1960-

(2)

South Africa -- Commerce -- Periodicals.

(2)

Technology -- Social aspects.

(2)

(2)

Venture capital.

(2)

(2)

(1)

Accounting -- Standards -- United States.

(1)

Advertising -- Brand name products.

(1)

Advertising -- History.

(1)

Advertising -- Pictorial works.

(1)

Advertising -- Psychological aspects.

(1)

Advertising -- Research.

(1)

Aerospace industries -- Management -- Employee participation -- Great Britain.

(1)

Aerospace industries -- Management -- Great Britain.

(1)

Affiches -- Histoire.

(1)

Africa -- Commerce -- Periodicals.

(1)

Africa -- Economic conditions -- 1960- -- Periodicals.

(1)

Africa -- Foreign relations -- 1960-

(1)

Africa -- Industries -- Periodicals.

(1)

Africa, Sub-Saharan -- Foreign economic relations.

(1)

Africa, Sub-Saharan.

(1)

Aliments -- Biotechnologie.

(1)

Aliments -- Sécurité -- Mesures.

(1)

Aliments naturels -- Guides, manuels, etc.

(1)

Apartheid -- South Africa -- Economic aspects.

(1)

Apartheid -- South Africa.

(1)

Application program interfaces (Computer software)

(1)

Arbeidssociologie.

(1)

Arbeitssoziologie.

(1)

Architecture and climate.

(1)

Architecture et climat.

(1)

Armes biologiques.

(1)

Arms transfers -- Political aspects.

(1)

Art publicitaire -- Histoire.

(1)

(1)

Arts -- Economic aspects -- United States -- History -- 19th century.

(1)

Arts graphiques -- Histoire.

(1)

Arts graphiques.

(1)

Aspects socio-économiques.

(1)

Authors and readers.

(1)

Authorship -- Vocational guidance -- United States.

(1)

Auto-industrie.

(1)

Automobile industries.

(1)

BUSINESS & ECONOMICS / General.

(1)

BUSINESS & ECONOMICS / Industries / Media & Communications Industries.

(1)

BUSINESS & ECONOMICS / Public Relations.

(1)

Banken (financiële instellingen)

(1)

Banking institutions.

(1)

Bedrijfsorganisatie.

(1)

(1)

Biographie (Descripteur de forme)

(1)

Biography -- Dictionaries.

(1)

(1)

Biomedical materials.

(1)

Biotechnologie.

(1)

Biotechnology -- Law and legislation.

(1)

Biotechnology industries -- Law and legislation.

(1)

Biotechnology industries -- Moral and ethical aspects.

(1)

Biotechnology industries -- Social aspects.

(1)

Bioterrorism -- prevention & control.

(1)

(1)

(1)

Blacks -- South Africa -- Employment.

(1)

Blanc (Arts graphiques)

(1)

(1)

Boktryckeriteknik.

(1)

(1)

Book design -- Handbooks, manuals, etc.

(1)

Book design -- History.

(1)

Book industries and trade -- England -- History.

(1)

Book industries and trade -- Handbooks, manuals, etc.

(1)

Book industries and trade -- Vocational guidance -- United States.

(1)

Books -- Marketing.

(1)

Books and reading.

(1)

Brand name products -- Management.

(1)

(1)

Buchherstellung.

(1)

Business -- Fiction.

(1)

Business Fiction

(1)

Business Marketing

(1)

Business enterprises -- South Africa.

(1)

Business ethics -- United States -- Case studies.

(1)

Business ethics -- United States.

(1)

Business networks.

(1)

Business planning.

(1)

Business services

(1)

Businessmen -- South Africa -- Biography.

(1)

Businessmen -- United States -- Biography.

(1)

(1)

Canada -- Economic conditions -- 1991-

(1)

Caractère typographique.

(1)

Caractères d'imprimerie.

(1)

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