-- Competitor Strengths and Weaknesses -- Obtaining Information on Competitors -- Market/Submarket Analysis

information and communications technologies -- 6. Human resources -- 7. Resource management -- 8. Collection

groups and jobs -- Collecting and analyzing diagnostic information -- Feeding back diagnostic information

-- Information, Redundancy, and Noise -- Reality and Creativity -- Creativity and Communication -- Communication

and strategic human resources management -- 22. Human Resources Information Systems -- 23

An introduction to object-oriented systems analysis and design with UML and the unified process /

management, the media, sponsorship, merchandising, and management information systems in sport.

-- Information systems and supply chain management -- Customer relationship management -- Merchandise Management

Systems analysis and design methods / Whitten, Jeffrey L.

decision -- Feasibility studies-an introduction -- Financial goals and information systems -- Computers in

Management information systems.

Geographic information systems.