adjusted performance measurement -- Regulators and risk management -- Introduction to the spreadsheets.

cutting-edge measurement strategies and data collection methods to measure service quality in academic and

Organizational effectiveness -- Measurement.

Organizational effectiveness -- Measurement.

1. Introduction -- 2. Measurement and Sampling Concepts -- 3. Processing Data -- 4. Presenting Data

selected techniques of sustainability measurement -- App. 3. A selection of organisations concerned with

: Quantitative End. Ch. 17. The Numeric Description of Data: Descriptive Statistics. Ch. 18. Measurement, Testing

well as the practical problems of measurement of inequality. Alternative approaches are evaluated in

-- 5. Business process re-engineering -- 6. Performance measurement -- 7. Empowerment -- 8. The

Organizational effectiveness -- Measurement.

, segmentation, communication and copy testing, and audience measurement; and provides in-depth, detailed

-- Management accounting: manage the business, not the numbers -- Measurement and control: strike a new balance