187 Results Found
000000000000IIE
313.
by
Baron, Steve (J. Steve)
Format:
Books
Publication Date
2009
Excerpt:
Services marketing : text and cases. Baron, Steve (J. Steve)
314.
by
Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- Management.
315.
by
Kotler, Philip.
Format:
Books
Publication Date
2009
Excerpt:
customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets
316.
by
Boshoff, Christo.
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- South Africa -- Marketing.
317.
by
Caldwell, Sheri.
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- Psychological aspects.
318.
by
Handfield, Robert B.
Format:
Books
Publication Date
2009
Excerpt:
-- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement
319.
by
Rowson, Pauline.
Format:
Books
Publication Date
2009
Excerpt:
Successful customer service / Rowson, Pauline.
320.
by
Langley, C. John, 1946-
Format:
Books
Publication Date
2008
Excerpt:
analysis -- Supply chain technology, managing information flows -- Demand management and customer services
321.
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0620/2006030126.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006030126-d.html
Format:
Books
Publication Date
2008
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
322.
by
Young, Laurie, 1955-
Format:
Books
Publication Date
2008
Excerpt:
From products to services : insight and experience from companies which have embraced the service
323.
by
McDonald, Malcolm.
Table of contents http://www.loc.gov/catdir/toc/fy0803/2007037090.html
Format:
Books
Publication Date
2008 2007 2002
Excerpt:
strategies -- 10. Place (distribution and customer service) strategies -- 11. Information and organization
324.
by
Murray, John A., 1948-
Format:
Books
Publication Date
2008
Excerpt:
customer understanding to strategy innovation: practical tools to establish competitive positioning / Cliff
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