Project Team -- Managing Organizational Change, Resistance, and Conflict -- Project Completion -- Appendix

processes and patterns. The Seventh Edition extends coverage of global climate change with new and unique

Communication -- Chapter 12: Leadership and Change Communication -- Chapter 13: Corporate Social Responsibility

! -- 8.Leading teams: Delivering team performance -- pt. TWO Hot Topics in Leadership -- 9.Leading change

"Advances in technology and the change in customer profiles have changed advertising and sales as

-- Mind mapping to set goals and embrace change.

climate change) -- Ethanol Madness (environmental policy gone bad) -- The Trashman Cometh (the costs and

relationships -- Championing change -- Managing HRM-related information -- Pushing boundaries- going beyond.

-- Employee empowerment -- Leadership and change -- Team building and teamwork -- Effective communication

Organizational change.

and Request Fulfillment -- Knowledge Management Process -- Change Management Process -- Service Asset

; Exercise 1.7: Create Levels; Exercise 1.8: Change Wall Type; Exercise 1.9: Place Interior Walls; Exercise 1