187 Results Found
000000000000IIE
3457.
by
Voges, Kevin, 1952-
Format:
Books
Publication Date
2006
Excerpt:
-making for consensus outcomes in organizations / Analyzing strategic stance in public services management
3458.
by
Zanetti, Daniel.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html
Format:
Books
Publication Date
2006
Excerpt:
Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.
by
Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Marketing -- Management.
3460.
by
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services.
3461.
by
Fogli, Lawrence.
Format:
Books
Publication Date
2006
Excerpt:
Customer service delivery : research and best practices / Fogli, Lawrence.
3462.
by
Levesque, Paul, 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html
Format:
Books
Publication Date
2006
Excerpt:
Customer service from the inside out made easy / Levesque, Paul, 1947-
3463.
by
Gallagher, Richard S.
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html
Format:
Books
Publication Date
2006
Excerpt:
Great customer connections : simple psychological techniques that guarantee exceptional service /
by
Dieffenbach, Michael.
Format:
Video disc
Publication Date
2006
Excerpt:
The working world for young adults. Customer service an attitude not an occupation / Dieffenbach
3465.
by
Chelladurai, P.
Table of contents http://www.loc.gov/catdir/toc/ecip0519/2005027289.html
Format:
Books
Publication Date
2006
Excerpt:
Perspectives -- Chapter 3 Clients As Human Resources -- Customer As Input, Throughput, and Output -- Customer
3466.
by
Harris, Peter J. (Peter James), 1944-
Table of contents http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html
Format:
Books
Publication Date
2006
Excerpt:
hospitality services / Peter Harris -- Cross-border reporting for performance evaluation / Ian Graham -- Cost
3467.
by
Cravens, David W.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html
Format:
Books
Publication Date
2006
Excerpt:
includes customer service, technology, customer relationships, pricing, and the global economy." "The cases
3468.
by
Napier, H. Albert, 1944-
Format:
Books
Publication Date
2006
Excerpt:
-- Unauthorized network access and theft of proprietary information -- Distributed denial of service attacks
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