managing products -- Internal marketing -- Building customer loyalty through quality -- Pricing products

loyalty -- Do you know how much your customers are really worth to you? / Uta Werner -- Questions about

analysis : a process overview -- Becoming lean -- Vsa in action -- Managing channel loyalty : a necessary

, frequency, monetary analysis -- 6. Communicating with customers -- 7. Customer retention and loyalty -- 8

buying behaviour -- Consumer loyalty -- Building relationships with customers -- E-commerce and its value

, & Loyalty -- Chapter 6 -- Analyzing Consumer Markets -- Chapter 7 -- Analyzing Business Markets -- Chapter 8

records their shared grit and humour sparks a mutual admiration which quickly transforms into firm loyalty.

Brand loyalty.

offers increased customer loyalty, competitive advantage & profitability.

insurgents. A work so lacking in loyalty to either liberal or neo-conservative icons will inevitably draw

celebrate it, as if loyalty and faith were never misused. David Berreby describes a third alternative: how

terror or revenge -- Killing for expediency -- For love and loyalty -- Murder without guilt -- The