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97. 
Cover image for The Century of the self. Episode 1, Happiness machines
The Century of the self. Episode 1, Happiness machines
The Century of the self. Episode 1, Happiness machines
by 
Curtis, Adam.
Format: 
Video disc
Publication Date 
2006
Excerpt: 
must be destroyed. Eight people sipping wine in Kettering : "Satisfaction of individual feelings and
Available: Copies:
98. 
Cover image for The working world for young adults. Customer service an attitude not an occupation
The working world for young adults. Customer service an attitude not an occupation
The working world for young adults. Customer service an attitude not an occupation
by 
Dieffenbach, Michael.
Format: 
Video disc
Publication Date 
2006
Excerpt: 
Consumer satisfaction.
Available: Copies:
99. 
Cover image for A guide to customer service skills for the help desk professional
A guide to customer service skills for the help desk professional
A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2005
Excerpt: 
ch. 1: Achieving high customer satisfaction -- ch. 2: Developing strong listening and communication
Available: Copies:
101. 
Cover image for Communication impact : designing research that matters
Communication impact : designing research that matters
by 
Priest, Susanna Hornig.
Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004015474.html
Format: 
Books
Publication Date 
2005
Excerpt: 
among Caribbean journalists / Marjan de Bruin -- Patient satisfaction in a medical setting : an emergent
Available: Copies:
104. 
Cover image for The psychology of interpersonal relationships
The psychology of interpersonal relationships
by 
Berscheid, Ellen.
Format: 
Books
Publication Date 
2005
Excerpt: 
and sex -- Ch. 13. Satisfaction and stability -- Ch. 14. Intervention and dissolution.
Available: Copies:
106. 
Cover image for Revolutionize your customer experience / Colin Shaw.
Revolutionize your customer experience / Colin Shaw.
Revolutionize your customer experience / Colin Shaw.
by 
Shaw, Colin, 1928-
Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Consumer satisfaction.
Available: Copies:
107. 
Cover image for The psychology of behaviour at work : the individual in the organization
The psychology of behaviour at work : the individual in the organization
The psychology of behaviour at work : the individual in the organization
by 
Furnham, Adrian.
Format: 
Books
Publication Date 
2005
Excerpt: 
, values and perceptions -- Work motivation and satisfaction -- Stress at work -- Cooperation, power and
Available: Copies:
108. 
Cover image for Organizational psychology in cross-cultural perspective
Organizational psychology in cross-cultural perspective
by 
Silverthorne, Colin P. (Colin Patric)
Table of contents http://www.loc.gov/catdir/toc/ecip0419/2004015264.html
Format: 
Books
Publication Date 
2005
Excerpt: 
-- Gender, stress, and ethics -- Job satisfaction and organizational commitment -- Conflict and power
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Robbins, Stephen P., 1943-
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