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1.

Cover image for Customer relationship management

Customer relationship management

by

Buttle, Francis

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann

Available: Copies:

2.

Cover image for Customer relationship management

Customer relationship management

by

Buttle, Francis

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann

Available: Copies:

3.

Cover image for Strategic sports event management

Strategic sports event management

Strategic sports event management

by

Masterman, Guy

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann

Available: Copies:

4.

Cover image for What business really wants from IT

What business really wants from IT

What business really wants from IT

by

White, Terry.

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann

Available: Copies:

5.

Cover image for Strategic sports event management : an international approach

Strategic sports event management : an international approach

by

Masterman, Guy.

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

6.

Cover image for Mechanical design

Mechanical design

Mechanical design

by

Childs, Peter R. N.

Format:

Books

Publication Date

2004

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

7.

Cover image for Culinary taste : consumer behaviour in the international restaurant sector

Culinary taste : consumer behaviour in the international restaurant sector

by

Sloan, Donald.

Format:

Books

Publication Date

2003

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

8.

Cover image for Manual of travel agency practice

Manual of travel agency practice

by

Syratt, Gwenda.

Table of contents http://catdir.loc.gov/catdir/toc/els031/2003052214.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2003052214.html

Format:

Books

Publication Date

2003

Excerpt:

Elsevier /Butterworth-Heinemann,

Available: Copies:

9.

Cover image for Managing corporate reputation and risk : developing a strategic approach to corporate integrity using knowledge management

Managing corporate reputation and risk : developing a strategic approach to corporate integrity using knowledge management

by

Neef, Dale, 1959-

Publisher description http://www.loc.gov/catdir/description/els031/2003052325.html
Table of contents http://www.loc.gov/catdir/toc/els031/2003052325.html

Format:

Books

Publication Date

2003

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

10.

Cover image for New product development : from initial idea to product management

New product development : from initial idea to product management

by

Annacchino, Marc A.

Publisher description http://www.loc.gov/catdir/description/els031/2003051881.html
Table of contents http://www.loc.gov/catdir/toc/els031/2003051881.html

Format:

Books

Publication Date

2003

Excerpt:

Elsevier/Butterworth-Heinemann,

Available: Copies:

11.

Cover image for Creating powerful brands in consumer, service and industrial markets

Creating powerful brands in consumer, service and industrial markets

by

De Chernatony, L. (Leslie)

Format:

Books

Publication Date

2003

Excerpt:

Elsevier Butterworth-Heinemann,

Available: Copies:

12.

Cover image for Culinary taste

by

Sloan, Donald (ed)

Format:

Books

Publication Date

2003

Excerpt:

Elsevier Butterworth Heinemann

Available: Copies:

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McDonald, Malcolm.

(6)

Boniface, Brian G.

(2)

Buttle, Francis

(2)

Higham, James E. S.

(2)

Holbeche, Linda.

(2)

Morris, Peter, 1937-

(2)

Page, Stephen, 1963-

(2)

(2)

Pizam, Abraham.

(2)

Timothy, Dallen J.

(2)

Adams, Lorne J.

(1)

(1)

(1)

Amoroso, Edward G.

(1)

Amoroso, Edward.

(1)

Andersen, Kim Viborg.

(1)

(1)

(1)

Annacchino, Marc A.

(1)

(1)

Baker, Susan, 1958-

(1)

Bannister, Frank.

(1)

(1)

Bodeker, Gerard.

(1)

Boella, M. J. (Michael John)

(1)

Bolton, Sharon C., 1960-

(1)

Boniface, Brian G. Worldwide destinations : the geography of travel and tourism.

(1)

Bose, Sudhangshu.

(1)

Bounfour, Ahmed.

(1)

Bournois, Frank.

(1)

(1)

Brown, John Seely.

(1)

(1)

Buhalis, Dimitrios.

(1)

Bull, Chris (Chris J.)

(1)

Bullock, Jane A.

(1)

Butler, David L. (David Lawrence)

(1)

Buttle, Francis.

(1)

Campbell, David J.

(1)

Cass, John (Gene John)

(1)

Chartered Institute of Management Accountants.

(1)

Chartered Institute of Marketing.

(1)

Chaudhuri, Arjun.

(1)

Chavas, Jean-Paul.

(1)

Childs, Peter R. N.

(1)

(1)

Clarke, Alan, 1956-

(1)

Clutterbuck, David.

(1)

Cohen, Marc, 1964-

(1)

Cooper, Chris, 1952-

(1)

Cooper, Christopher P.

(1)

Coppola, Damon P.

(1)

(1)

Craig, Tom (Thomas)

(1)

(1)

(1)

De Chernatony, L. (Leslie)

(1)

Dowling, Ross K.

(1)

Drummond, Graeme.

(1)

Dunbar, Ian, 1951-

(1)

Edvinsson, Leif.

(1)

Elearn Limited (Great Britain)

(1)

Elsevier Butterworth-Heinemann.

(1)

(1)

Ettlie, John E.

(1)

Ettlie, John E. Managing technological innovation.

(1)

(1)

(1)

(1)

Flaherty, James.

(1)

Fong, Patrick Sik-wah.

(1)

(1)

Gilligan, Colin.

(1)

Goss-Turner, Steven.

(1)

(1)

Guilding, Chris

(1)

Guilding, Chris.

(1)

Haddow, George D.

(1)

(1)

Hales, Jonathan.A

(1)

Hall, C. Michael.

(1)

Hall, C.Michael ... [et al.].

(1)

Hall,Michael ... [et al.](ed)

(1)

Harris, Peter J. (Peter James), 1944-

(1)

Harris, Philip R. (Philip Robert), 1926-

(1)

Hassanien, Ahmed.

(1)

Hastings, Gerard.

(1)

(1)

Hinton, Matthew.

(1)

(1)

(1)

Hoye, Russell, 1966-

(1)

Hughes, Phil (Phillip W.), 1946-

(1)

(1)

(1)

Jones, Andy, 1952-

(1)

Jones, Roger H.

(1)

Kanski, Jack J.

(1)

Katsioloudes, Marios I.

(1)

Katsioloudes, Marios I. Global strategic planning.

(1)

(1)

Kerrigan, Finola.

(1)

Kolb, Bonita M.

(1)

Kovacich, Gerald L.

(1)

Lancaster, Geoff

(1)

Lancaster, Geoffrey, 1938-

(1)

Lashley, Conrad.

(1)

Latzer, Barry, 1945-

(1)

(1)

Lester, Albert.

(1)

Lester, Albert. Project planning and control.

(1)

(1)

Love, Peter E. D.

(1)

Lowe, Robin, 1945-

(1)

Mackay, Adrian.

(1)

Maclaran, Pauline.

(1)

Mallen, Cheryl.

(1)

(1)

(1)

(1)

(1)

(1)

Masterman, Guy.

(1)

McDonald, Malcolm. Marketing planning for services.

(1)

Megginson, David, 1943-

(1)

(1)

Misiura, Shashi.

(1)

Mongiello, Marco.

(1)

Moran, Robert T., 1938-

(1)

Moran, Sarah V.

(1)

Morgan, James L. (James LeRoy), 1946-

(1)

Morgan, James.L

(1)

(1)

(1)

Neef, Dale, 1959-

(1)

(1)

Newsome, David, 1951-

(1)

Nicholas, John M., 1945-

(1)

Nicholas, John M., 1945- Project management for business and technology. 2004.

(1)

Norton, Philippa.

(1)

Novelli, Marina.

(1)

(1)

Parsons, Elizabeth.

(1)

Pergamon Flexible Learning.

(1)

Pirrie, Angela.

(1)

Pizam, Abraham (ed)

(1)

(1)

Prideaux, B. (Bruce)

(1)

Rao, Madanmohan.

(1)

Sigala, Marianna.

(1)

Sloan, Donald (ed)

(1)

(1)

Stanford, Naomi.

(1)

Stankosky, Michael.

(1)

Stredwick, John.

(1)

Swarbrooke, John.

(1)

(1)

Syratt, Gwenda.

(1)

Teye, Victor B.

(1)

Thorpe, M. (Malcolm)

(1)

(1)

Tyson, S. (Shaun)

(1)

United States. Supreme Court.

(1)

Upchurch, Randall S.

(1)

Vanhove, Norbert

(1)

Vanhove, Norbert.

(1)

Vendeløo, Morten Thanning, 1976-

(1)

Weaver, David B. (David Bruce)

(1)

(1)

(1)

(1)

Wilson, R. M. S. (Richard Malcolm Sano)

(1)

Winfield, Peter W.

(1)

Wright, J. Nevan.

(1)

Zhu, Hong, 1961-

(1)

Özbilgin, Mustafa.

(1)

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Item Category 1

Developer Books

Non-Fiction Books

Recommended Books

Reference Books

Material Type

Reference Books

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(110)

Library

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

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Reference Material

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Publication Date

Subject

Knowledge management.

(7)

(7)

Marketing -- Management.

(6)

Hospitality industry -- Management.

(5)

Organizational change.

(5)

Consumer behavior.

(4)

Corporate culture.

(4)

Marketing -- Planning.

(4)

Project management.

(4)

Strategic planning.

(4)

Tourism -- Management.

(4)

(3)

Hospitality industry -- Accounting.

(3)

Information resources management.

(3)

(3)

(3)

Personnel management.

(3)

(3)

Business planning.

(2)

Employees -- Training of.

(2)

(2)

Gestion des connaissances.

(2)

(2)

Heritage tourism.

(2)

Hospitality industry -- Management -- Encyclopedias.

(2)

Management information systems.

(2)

Mentoring in business.

(2)

Organizational learning.

(2)

Resorts -- Management.

(2)

Service industries -- Marketing.

(2)

Special events -- Management.

(2)

Sports and tourism.

(2)

Tourism -- Marketing.

(2)

Accueil (Tourisme)

(1)

Accueil (Tourisme) -- Comptabilité

(1)

Accueil (tourisme) -- Gestion -- Encyclopédies.

(1)

(1)

Adventure travel.

(1)

Advertising -- Brand name products.

(1)

(1)

Affaires -- Recherche -- Méthodologie.

(1)

Analyse financière.

(1)

Architecture logicielle.

(1)

Arts -- Marketing.

(1)

Aufsatzsammlung

(1)

(1)

(1)

Beziehungsmanagement.

(1)

(1)

Brand name products -- Developing countries.

(1)

Brand name products -- Management.

(1)

Brand name products -- Planning.

(1)

Brand name products.

(1)

Branding (Marketing)

(1)

Branding (Marketing) -- Developing countries.

(1)

(1)

Building -- Estimates.

(1)

Business -- Research -- Methodology.

(1)

Business communication -- Blogs.

(1)

Business consultants.

(1)

Business enterprises -- Blogs.

(1)

Business enterprises.

(1)

Business ethics.

(1)

Call centers -- Customer services -- Evaluation.

(1)

Call centers -- Management.

(1)

Capital punishment -- United States -- Cases.

(1)

Career development.

(1)

(1)

Cash management.

(1)

Chemical engineering.

(1)

City promotion.

(1)

Collecte de données.

(1)

Communication in management.

(1)

Communication in organizations.

(1)

(1)

Computer crimes -- United States -- Prevention.

(1)

Computer networks -- Security measures.

(1)

Conseillers de gestion.

(1)

Consumer behavior

(1)

Consumer behavior -- Psychological aspects.

(1)

Corporate image.

(1)

Corporations -- Moral and ethical aspects.

(1)

Criminal investigation.

(1)

Cross-cultural studies.

(1)

Cultural property -- Protection.

(1)

Culturele verschillen.

(1)

Customer relations -- Management.

(1)

Customer relations.

(1)

Customer services.

(1)

Cyberspace -- Security measures.

(1)

Cyberterrorism -- United States -- Prevention.

(1)

Database management.

(1)

Decision making -- Econometric models.

(1)

Decision making.

(1)

(1)

(1)

Ecotourism -- Environmental aspects.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Counseling of.

(1)

Engineering design.

(1)

Entrepreneurship.

(1)

Entreprises -- Planification.

(1)

Executive coaching.

(1)

Executives -- Salaries, etc.

(1)

Export marketing -- Social aspects.

(1)

Fallstudiensammlung.

(1)

Financieel management.

(1)

(1)

Food service management -- Encyclopedias.

(1)

(1)

Fremdenverkehrsgeografie.

(1)

Fremdenverkehrsgeographie.

(1)

(1)

Gestion -- Recherche -- Méthodologie.

(1)

Gestion de projets.

(1)

(1)

Großbritannien.

(1)

(1)

Handbooks and manuals.

(1)

Health resorts -- Management.

(1)

Health resorts.

(1)

Heat resistant materials.

(1)

High technology.

(1)

Historic sites.

(1)

(1)

Hospitality industry -- Encyclopedias.

(1)

Hospitality industry -- Personnel management.

(1)

Hospitality industry -- Planning.

(1)

Hospitality industry.

(1)

Hotel management -- Encyclopedias.

(1)

(1)

(1)

Hôtels -- Gestion -- Encyclopédies.

(1)

(1)

Industrial hygiene -- Great Britain -- Examinations -- Study guides.

(1)

Industrial management.

(1)

Industrial safety -- Great Britain -- Examinations -- Study guides.

(1)

Industrial safety -- Law and legislation -- Great Britain -- Examinations -- Study guides.

(1)

Information storage and retrieval systems.

(1)

Information technology -- Costs.

(1)

Information technology -- Management.

(1)

Information technology.

(1)

Intangible property -- Management.

(1)

(1)

Intellectual capital.

(1)

International business enterprises -- Management.

(1)

International cooking.

(1)

International economic relations.

(1)

Internet marketing.

(1)

Kennismanagement.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Knowledge management -- Data processing.

(1)

Knowledge management -- Social aspects.

(1)

Knowledge management -- Study and teaching.

(1)

Kundenmanagement.

(1)

(1)

Leisure industry -- Marketing.

(1)

Letting of contracts.

(1)

Machine design.

(1)

Management -- Research -- Methodology.

(1)

Management ; SWD-ID: 40372789

(1)

Managerial accounting.

(1)

Managerial economics -- Examinations -- Study guides.

(1)

Managerial economics -- Examinations, questions, etc.

(1)

Market segmentation.

(1)

(1)

Marketing -- Decision making.

(1)

Marketing social.

(1)

Materiales resistentes al calor.

(1)

Mechanical engineering.

(1)

Méthodologie de recherche.

(1)

National security -- United States.

(1)

New products -- Planning.

(1)

Nonprofit organizations.

(1)

(1)

Organizational behavior.

(1)

Organizational effectiveness.

(1)

Performance standards -- Management.

(1)

Planung ; SWD-ID: 40462353

(1)

Process control.

(1)

Product management.

(1)

Project management -- Data processing.

(1)

(1)

Psychology, Industrial.

(1)

Rechnungswesen.

(1)

Recubrimiento refractario.

(1)

Reengineering (Management)

(1)

Refractory coating.

(1)

(1)

Relationship marketing -- Management.

(1)

Research, Industrial -- Management.

(1)

Resorts -- Management -- Case studies.

(1)

Resorts -- Marketing.

(1)

Restaurant management.

(1)

Risk -- Econometric models -- Problems, exercises, etc.

(1)

Risk -- Econometric models.

(1)

Risk management.

(1)

Service industries -- Management.

(1)

Service industries -- Planning.

(1)

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