Customer relationship management : concepts and technologies / Buttle, Francis.

Mass communication theory : foundations, ferment, and future / Baran, Stanley J., author.

Early childhood curriculum for all learners : integrating play and literacy activities / Selmi, Ann

Learning in landscapes of practice : boundaries, identity, and knowledgeability in practice-based

Public health research methods / Guest, Greg, 1963- editor of compilation.

Marketplace -- Chapter Summary -- Critical Thinking and Discussion Questions -- Research Task -- Closing Case

: controversy and consensus -- Human development : how and why we change -- Emotion and motivation : what moves

and crime studies ; Crime and human nature ; Race, IQ, and crime ; Problems with biological research

Theory and practice of paradiplomacy : subnational governments in international affairs / Kuznetsov

: Subcultures and Tribes -- The Emerging Importance of Subcultures -- From Subcultures and Neo-tribes to the

Objectives -- Theory--Research Link -- What Is Research? -- Research Methods in Communication -- Experiments

The six disciplines of breakthrough learning : how to turn training and development into business