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1. 
Cover image for Service operations management : improving service delivery
by 
Johnston, Robert.
Format: 
Books
Publication Date 
2005
Excerpt: 
relationships -- 4. Customer expectations and satisfaction -- 5. Managing supply relationships -- 6. Service
Available: Copies:
2. 
Cover image for The essentials of the new workplace : a guide to the human impact of modern working practices
by 
Holman, David (David J.)
Format: 
Books
Publication Date 
2005
Excerpt: 
Job satisfaction.
Available: Copies:
3. 
Cover image for Communication impact : designing research that matters
by 
Priest, Susanna Hornig.
Format: 
Books
Publication Date 
2005
Excerpt: 
among Caribbean journalists / Marjan de Bruin -- Patient satisfaction in a medical setting : an emergent
Available: Copies:
4. 
Cover image for Introduction to foodservice
by 
Payne-Palacio, June.
Format: 
Books
Publication Date 
2005
Excerpt: 
Design and Format: Menu Marketing -- Customer Satisfaction
Available: Copies:
by 
Paterson, Torquil.
Format: 
Books
Publication Date 
2005
Excerpt: 
Satisfaction of claims, judgment by consent and default judgment 107 -- 11 Notice of intention to defend
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6. 
Cover image for Building great customer experiences
by 
Shaw, Colin, 1958-
Format: 
Books
Publication Date 
2005
Excerpt: 
Consumer satisfaction.
Available: Copies:
7. 
Cover image for A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2005
Excerpt: 
ch. 1: Achieving high customer satisfaction -- ch. 2: Developing strong listening and communication
Available: Copies:
by 
Visser, P. J.
Format: 
Books
Publication Date 
2004
Excerpt: 
6. Assessment of satisfaction ('damages') for iniuria -- 6.1 Defamation -- 6.2 Insult (contumelia
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by 
Covey, Stephen R.
Format: 
Electronic Resources
Publication Date 
2004
Excerpt: 
Satisfaction.
Available: Copies:
10. 
Cover image for The teacher's survival guide
by 
Thody, Angela.
Format: 
Books
Publication Date 
2004
Excerpt: 
Teachers -- Job satisfaction -- Great Britain.
Available: Copies:
11. 
Cover image for Hello laziness! : why hard work doesn't pay
by 
Maier, Corinne.
Format: 
Books
Publication Date 
2004
Excerpt: 
Job satisfaction.
Available: Copies:
12. 
Cover image for Accounting for worker well-being
by 
Polachek, S. W.
Format: 
Electronic Resources
Publication Date 
2004
Excerpt: 
Job satisfaction.
Available: Copies:
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