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2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Performance Goals -- Employee Performance Plan -- Monitoring -- Skills Inventory Matrix -- Individual
Available: Copies:
3. 
Cover image for Strategic human resource management
Strategic human resource management
by 
Truss, Catherine.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024755444&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024755444&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2012
Excerpt: 
) updated model -- 4.3.6. Caldwell's (2001) change matrix -- 4.3.7. Summary and implications -- 4.4. HR
Available: Copies:
4. 
Cover image for Thinkertoys : a handbook of creative-thinking techniques
Thinkertoys : a handbook of creative-thinking techniques
by 
Michalko, Michael, 1940-
Sample text http://catdir.loc.gov/catdir/enhancements/fy1003/2005036213-s.html
Table of contents http://catdir.loc.gov/catdir/toc/ecip065/2005036213.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0909/2005036213-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0909/2005036213-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Company (matrix) -- Future fruit (future scenarios) -- Brutethink (random stimulation) -- Hall of fame
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