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1. 
Cover image for Customer relationship management
Customer relationship management
by 
Anderson, Kristin, 1962-
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2002277589.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2002277589.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Relatiemarketing.
Available: Copies:
2. 
Cover image for Relationship marketing : exploring relational strategies in marketing
Relationship marketing : exploring relational strategies in marketing
by 
Egan, John, 1952-
Format: 
Books
Publication Date 
2001
Excerpt: 
Relatiemarketing.
Available: Copies:
3. 
Cover image for Marketing channels : a relationship management approach
Marketing channels : a relationship management approach
by 
Pelton, Lou E.
Format: 
Books
Publication Date 
1997
Excerpt: 
Relatiemarketing.
Available: Copies:
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