2 Results
00IIE
by 
Wild, Antony.
Format: 
Books
Publication Date 
2002
Excerpt: 
Institute of Operations Management.
Available: Copies:
Cover image for How to profitably delight your customers
by 
Mather, Hal.
Format: 
Books
Publication Date 
1999
Excerpt: 
Institute of Operations Management.
Available: Copies: