2 Results
00IIE
Cover image for Service operations management : improving service delivery
by 
Johnston, Robert, 1953- author.
Format: 
Books
Publication Date 
2021
Excerpt: 
Service operations management : improving service delivery / Johnston, Robert, 1953- author.
Available: Copies:
Cover image for Managing service operations : design and implementation
by 
Hollins, Bill.
Format: 
Books
Publication Date 
2006
Excerpt: 
Service industries -- Management.
Available: Copies: